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Town House 31

4.0 of 5
Via Goldoni, 31, 20129 Milan, Italy
Hotel amenities
Town House 31
Ranked #108 of 435 hotels in Milan
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61 reviews from our community

    Trip type
Traveller rating
    18
    26
    10
    6
    1
Date Rating
Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 11 May 2013

We have spent one night here on a weekend trip. Good service, friendly staff, clean and beautiful rooms and a quiet and nice neighbourhood. I have not checked out all the options in Milan but this hotel does not require me to do so: I will simply stay again here next time because it was just fine. A recommendation.

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See 2 more reviews by kugelfingergecko for Milan
Melbourne
Top Contributor
143 reviews 143 reviews
30 hotel reviews
Reviews in 47 cities Reviews in 47 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 May 2013

There are pros and cons about this place and I would like to do justice to their customer service before and during our 5 day stay! The customer service was excellent, except when it came to the size of our room! I mentioned to the person at the desk that we had a tiny room for 2, when my cousin,... More

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See 5 more reviews by MelbourneLola for Milan
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
10 May 2013

Dear Sirs, We apologize yet again for the outcome of your stay in our Home. Hoping to see you back in the hotel to try out the structure next door. Head of PR TownHouse Collection More

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 7 April 2013 via mobile

Townhouse 31 is a charming little hotel just a 15 min walk to Dumo. If you like steering away from big corporate impersonal hotels then this is an excellent choice at a reasonable price. The hotel is quite and intimate, rooms boast high ceilings, marble bathrooms and some have balconies overlooking the garden. Sadly it was too cold to enjoy... More

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TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
10 May 2013

Dear Madame/Sir, we would really like to thank you very much for the review that you have left. We hope to see you again in the near future in this Unique Home in Milan. Head of PR TownHouse Collection More

Gaiole in Chianti, Italy
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 26 March 2013

Service was truly excellent with staff being extremely helpful and courteous and available for any requests. As previously indicated a renovation of certain areas (as well as adding certain comforts) of the hotel (i.e. carpet on stairs, lighting in rooms, addition of carpets in rooms near the beds would be very comfortable) are needed. Very fresh and good breakfast. Wi-Fi... More

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See 5 more reviews by Caravino for Milan
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
10 May 2013

Dear Madame/Sir, we would really like to thank you very much for the review that you have left. We are very happy about the quality that we were able to offer you. We hope to see you again in the near future in this Unique Home in Milan. Head of PR TownHouse Collection More

Warwick
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 March 2013

Staff were polite and helpful, but the owner should urgently think about a total renovation! The overall condition of the hotel is poor. I fail to understand how it can be a member if the Small Luxury Hotels of the World.

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TownHouse_Italy, Responsabile relazioni con la clientela at Town House 31, responded to this review
10 April 2013

Dear Guest, We are really sorry we were not up to your standards, however the attention at the details makes us one of the small luxory hotels of the world. Renovations are very important and we always take care about it. We are very happy you enjoyed the courtesy that we were able to offer you. Hoping to see you... More

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 10 February 2013

It was my first time to Milan and I chose this hotel because of the good reviews on trip-advisor - I was not disappointed . The staff at hotel were all very welcoming and friendly and quickly made us feel at home . We were lucky enough to be upgraded to a bigger room with a bedroom & sitting room... More

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TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
10 May 2013

Dear Madame/Sir, we would really like to thank you very much for the review that you have left. We hope to see you again in the near future in this Unique Home in Milan. Head of PR TownHouse Collection More

Joliet, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 December 2012

Milan is a tough city because one can easily way overpay to be close to very touristy locations, or (worse yet) be stuck by the train station. Townhouse 31 is a place that a Europhile can truly enjoy: elegant, understated, warm service, location an easy walk from most everything in a hip neighborhood. The staff all speak excellent English and... More

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TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
21 January 2013

Dear Madame/Sir, we would really like to thank you very much for the review that you have left. We are very happy about the quality that we were able to offer you. We are pleased to read any suggestion in order how to satisfy our Guests. We hope to see you again in the near future and to welcome you... More

Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 November 2012

we had an upgrade to a lovely room with 2 beds and two big bathrooms, sky tv, very quiet. Extremely clean and the staff were so friendly and helpful. Breakfast was a true banquet and so much really excellent, they even laid on umbrellas as it was raining. It is exactly a 30 minute walk from the Duomo and a... More

Was this review helpful? Yes 1
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
16 November 2012

Dear guest, Thank you for your comments, that are much appreciated and always helpful. We hope to see you again in the near future in this Unique Home in the centre of Milan. Head of PR TownHouse Collection More

Tallinn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 October 2012

Charming place to celebrate my birthday, I decided after seeing their pictures / information at SLO.com.
 Somewhat unorthodox reception area – the receptionist sits, the patrons have to stand at her desk. Worked well with me, can be somewhat tricky for the guests with limited mobility or tired legs.

 As the hotel was fully booked, we did not get a... More

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TownHouse_Italy, Direttore at Town House 31, responded to this review
16 November 2012

Dear Guest, We sincerely apologize for the inconvenience caused and we really regret not being able to upgrade you into a higher category, due to the full occupancy of the Hotel. At the desk there was a new employee on you arrival, and we are very sorry to know that you had some misunderstanding with her regarding the membership card... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 October 2012

Honestly, I don't quite understand the negative reviews here....we were recently guests @ Town House 31 for 3 nights. I found the accommodations to be exceptional, clean and elegant. We arrived after drive from Portifino, quickly found the hotel and checked in. The elevator was not working, however, the concierge quickly arranged for someone to carry our bags up the... More

Was this review helpful? Yes 1
See 2 more reviews by Deborah L for Milan
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 31, responded to this review
16 November 2012

Dear guest, Thank you for your comments, that are much appreciated and always helpful. We hope to see you again in the near future in this Unique Home in the centre of Milan. Head of PR TownHouse Collection More

 
 
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Additional Information about Town House 31

Also Known As:
Town House 31 Hotel Milan
Town House 31 Hotel
Town Hotel Milan
Town Hotel 31
Address: Via Goldoni, 31, 20129 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Room Service Wheelchair access
Hotel Style:
#55 Family Hotels in Milan
#75 Luxury Hotels in Milan
Price range (per night): RM411 - 1,697
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
TownHouse 31 is a charming 4-star boutique hotel located in small elegant 19th century palace next to TownHouse 33. Recreating a home like atmosphere, the tranquil palm garden and the contemporary-ethnic style Classic rooms ensure an intimate hideaway from the hustle and bustle of the metropolitan city of fashion and design. Located in a residential area of one of the most affluent neighborhoods in Milan, TownHouse31 is within walking distance from the world renowned showrooms, bars and restaurants inPiazza San Babila, Via Monte Napoleone, Corso Buenos Aires and Porta Venezia. The Dateo train Station, close to the Hotel, enables guests to easily reach fieramilano Rho exhibition center within 20 minutes. TownHouse 31 is not inside Milan’s "Area C" (limited traffic zone with entrance fee), and offers chargeable self-parking facilities nearby. ... more   less 
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