This hotel was poor for the price. I marked as terrible because of an incident with the staff over charging for water - on leaving I received two charges for water one for water they said I had used from the minibar and one for water I had used which was left out on the dressing table. We didn't take...
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Dear Mr “317David”,
Let us thank you for your stay at our hotel. We are deeply sorry you could not fully enjoy your experience with us. Let us kindly inform you that the bottle of mineral water and the dry snacks on the dressing table are upon charge as clearly stated on the notice positioned in front of the bottle...
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This hotel is different and unique. It may not be everyone's style, but I really liked it. It has a bohemian flair. The sitting area downstairs is comfortable and a nice spill over area for jet lagged travelers. The bar is trendy and a bit expensive, but again comfortable, wit great service. The room we had was excellent- large, with...
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Dear “Beachcomer2”,
Thank you for sharing your experience and for choosing our Metropole Hotel: you are more than welcome anytime you need a break and comfortable warm relax! Please, next time let us make you try one of our 36 types of “spritz” (the Venetian cocktail) in the magic atmosphere of our Orientalbar: relax will be even greater!
See you...
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I have just spent 3 nights at The Metropole for my 50th Birthday and it was amazing. We were treated so well from the moment we arrived until the moment we left. The hotel is a gem full of character and our room was lovely. Breakfast was included and could not be faulted. The location is perfect for any part...
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Dear “donnahalifax”,
We are thrilled to understand you had a memorable experience with us: we have shared your comments with all our Team and be assured that we will work harder and harder to even exceed your expectations and surprise you in occasion of your next stay!
Thank you on behalf of all the Personnel at the Metropole who will...
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This hotel was just okay- not bad but not great. The room was covered in red fabric from floor to ceiling and on all the furniture. We only stayed one night and were very glad for that. The staff was nice and catered well to our two toddlers but the decor in the room was a bit old and tired....
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Dear Mr “Brwcrw”,
Thank you for choosing our Metropole in occasion of your recent stay in Venice.
We sincerely regret to understand that you were not entirely satisfied with our services: your suggestions will certainly help us to improve the quality of our services and reach our commitment to quality.
Our rooms are decorated with antiques and precious fabrics in...
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The hotel was full of antiques and very charming. The staff were warm and welcoming offering advice and assistance when requested but not intrusive. Our room was beautifully furnished and had a small balcony (but not big enough to walk onto), it was certainly furnished very comfortably and was beautifully decorated. The staff could not have been more helpful when...
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Dear "Derbygirl295",
Thank you for sharing your experience at our Metropole Hotel with all the community: we are honored you were our guest and thrilled you enjoyed a lovely stay with us!
We are all looking forward to welcoming you back soon and offer you our best personalized services as well as the warm smile and welcome of our personnel...
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We booked a family room and received more than we hoped for: a huge square room, like 8 by 8 meters, with a very high ceiling, making it look even bigger ! The interior of the room was what one would imagine when thinking of Venice: two antique king size beds and a lot of old paintings, velvet, mirrors, chandeliers,...
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Dear "Ray V",
Thank you for your preference towards our Metropole Hotel: we are pleased to understand you enjoyed a good time with us together with your family!
We look forward to welcoming you soon again and let you experience our best personalized welcome.
Thank you!
Chiara Visentin
Director of Sales & Marketing
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The hotel has a perfect central location and is charming inside,full of quirky antiques and red materials.I have to say however that this is by no means a 5 star hotel as promised, I booked a superior delux room with a lagoon view, for a special occasion and was so dissapointed, the room was tiny and overlooking the sea taxi...
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Dear “Ley123”,
Thank you for your recent stay with us.
We are deeply sorry to learn about your experience that was not positive.
Let us inform you that our hotel is a historical building and the owners of the hotel, since ’60, are history lovers and art collectors: more than 2000 art details are all around the hotel, most of...
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The Metropole Hotel is perfectly situated within yards of the lagoon, the vaporetto stations and easy walking distance from the famous square of San Marco, The Staff could not have been more pleasant or helpful and made you feel as if you had been going there for years and deserving of special attention. All the bustle of Venice is outside...
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Dear Mrs Alison,
Thank you for your recent stay with us: we are happy to understand you enjoyed your time in Venice and at our charming Metropole!
We look forward to welcoming you soon again maybe within Summer: flowers and plants are blooming at our garden open until late and where you can relax al-fresco even longer!
We will share...
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This hotel is outstanding. Every aspect is deserving of a five. The staff are friendly and efficient, the food beautiful and the service flawless. Where the Metropole really comes into its own is that it has a personality. In these days of dull, formulaic blandness, it is lovely to see a business that is comfortable with itself enough to do...
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Dear Mr “Stenhouse_1”,
We would like to thank you for your recent stay at our Metropole Hotel: we are honored you were our guest and thrilled you enjoyed a lovely stay with us!
Thank you for sharing your experience with the international community: we do hope we will have soon the pleasure to welcoming you back as our special Repeat...
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My husband and I decided to take a short break in Venice, I am pleased we did. We both had
A really nice, relaxing, luxury break. We decided to get the public transport boat from the airport. It cost 25 euro's each return. A private taxi boat costs around 90 euro's each way! The down side the public water taxi...
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Dear "Debra T",
Let us thank you for your preference towards our Metropole Hotel: we are pleased to understand you and your husband spent a good time with us!
We look forward to welcoming you soon again and offer you our best personalized welcome at our home!
Best regards,
Chiara Visentin
Director of Sales & Marketing
Hotel Metropole
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1,140 Reviews
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