We stayed at this 4* hotel over Easter 2012 and we were well impressed. There is onsite parking (extra charge) really necessary in central Palermo and the staff were efficient and helpful but not in your face. Really nice building with spacious rooms. Rooms & bathrooms were exceptionally clean and breakfast was sufficient self service with a good choice.Everywhere is... More

Don't be fooled by the opulence of the lobby! The reception area and restaurant are probably the best of the hotel. Other good points: friendly staff, most speak english, the receptionist was very helpful giving us tips on what to visit and the food and view at the evening restaurant were very nice! Now the reality check: - room standard... More

Centrale Palace Hotel is in an grand building wonderfully centrally placed in this famous and most interesting city. But there the credits stop. When we visited for 3 days in late April, it seemed pretty run down but very full. Customer service was almost non existent with few, under-trained and surprisingly (for Sicily) unfriendly staff. Noone helped any of our... More

returned recently from a 5 day stay at the Centrale Palace Hotel. As our heading says we found the hotel charming and the staff could not have been more friendly, all speaking excellent English. We enjoyed two excellent meals in the roof top restaurant. Grazie Mille More

This hotel has retained all the elegance and glamour of the original palazzo - grand marble staircase, panelling and ceiling paintings. We stayed in October 2011, and I imagine that redecoration must have taken place since some adverse reviews were posted on this website. It has a spacious lobby with extremely helpful reception staff. Our bedroom was high-ceilinged, very large... More

The hotel is literally a marble palace with huge rooms tastefully appointed. The rooms were very spacious and comfortable with nice bathrooms that were large enough and with all the conveniences. Best of all, the room had a lovely porch surrounded by fragrant vines where you can sit quietly and read or have coffee. The staff was very attentive and... More

After spending nearly a week at the charming Hotel Villa Ducale in Taormina we couldn't have been more disappointed in the Centrale Palace Hotel, or Palermo for that matter. (More surprising is that Villa Ducale recommended it! - a surprising misstep for a nearly flawless stay there) Yet, simply put, this place is a dump! It's only benefit is, well,... More

The Centrale Palace Hotel is stereotypical of it's city surroundings. Once a glamorous hotel, it is now run down and a bit rough around the edges (just like the staff). We arrived at check in time, but don't expect a helpful member of staff on reception to help with bags etc. Oh no...not in Palermo. It was a very quiet... More

We wanted a centrally located hotel in Palermo close to the sights and the CP was perfect. The hotel has grand public spaces and there is a lively bar off the lobby where the wifi is located. There is also a rooftop restaurant and bar/terrace. Our room, a junior-suite, was slightly less appealing than the public areas and the balcony... More