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Grand Hotel Villa Igiea

5.0 of 5
Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Hotel amenities
Grand Hotel Villa Igiea
Ranked #11 of 96 hotels in Palermo
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319 reviews from our community

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Date Rating
Riyadh, Saudi Arabia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

Unless you are obliged to go to Palermo i think one should change destination.. Hotel Igiea is beautiful building with a beautiful view.. but so so dirty even the bedding was dirty (check bedshits before getting inside).. Wifi is poor(wifi is normally free in 5stars hotel, villa igiea is charged and poor)..minibar out of order.. one person at reception who... More

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Commack, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 May 2013 NEW

Hotel Villa Igiea is a magnificent building with beautiful gardens and views. However the shortcomings are too numerous to consider this a five star hotel. The carpet in our room was thread-worn and the manager was clearly annoyed when we asked that they clean and restock (to avoid extra billing) the leaky and depleted mini-bar. They never did clean up... More

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Centreville, Maryland
Top Contributor
98 reviews 98 reviews
25 hotel reviews
Reviews in 55 cities Reviews in 55 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 11 May 2013

While most guidebooks (despite 2013 publication date) still show this as the Hilton Villa Igiea, it's clear why the flag has been taken down here. A Victorian era villa turned hotel, it's elegance from the moment of arrival in this location by the marina with great views of the bay and Palermo. Not in the city, but close enough to... More

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See 5 more reviews by GK1959 for Palermo
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review
12 May 2013

Dear Sir/Madam, thank You for your positive comments regarding Your last stay at the Grand Hotel Villa Igiea. We are very glad to know that You appreciated the elegance of our property as well as the quality of our services. We really hope to see you again .Thanks one more. Best Regards Vito Giglio Hotel Manager More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 16 April 2013

To say tired for the Villa Igea is a compliment, the hotel is exhausted.... the building must have been beautiful when it opened in 1900 but definetely is in need of major attention. the staff are not very nice and disinterested, the restaurant is very boring and the food is also extremely boring, considering we are in Italy and any... More

Was this review helpful? Yes 1
See 8 more reviews by paolo2404 for Palermo
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review
23 April 2013

Dear Sir/Madame, thanks for your comment. We are sorry if your stay in our hotel was not quite satisfactory because you have observed some deficiencies in our services. It was not our intention to give you discomfort and therefore we apologize for everything. Your opinion is really important to us because it helps us to improve our performance. We hope... More

Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 15 April 2013

Stayed for one night as a stopover. My fault - but didn't pay attention to how far off the main road the hotel is - and quite complicated to get to. That might not have mattered if we had been greeted with warmth - or even courtesy - on arrival. But rude, disinterested staff seem to be a specialty here,... More

Was this review helpful? Yes 2
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review
23 April 2013

Dear Sir/Madam, thank You for Your comment about Your stay at the Grand Hotel Villa Igiea. We are sorry that Your stay was not to Your liking. Your opinion is really important for us to pay more attention to the inefficiences that You have encountered and to improve our services. We really hope to see you again. Best Regards More

Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 April 2013

Beautiful, elegant hotel. The rooms were large and well appointed. We had a nice veranda with a table and chairs. The dining room was large and beautifully decorated. There was an adjoining veranda where you good eat if you chose,to. Excellent daily breakfast. The dining room staff were very accommodating. The front desk people were less accommodating and it was... More

Was this review helpful? Yes 1
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review
25 April 2013

Dear Sir/Madam, first of all thank You very much for Your comment. We are very happy that You have appreciated the beauty of our spaces and that Your last stay at the Grand Hotel Villa Igiea has been to Your liking. Regarding Your difficulty to contact the our front desk staff, we promise You that we will have more care... More

Cranleigh, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 8 April 2013

This hotel is undeniably beautiful and the view from the gardens over the harbour is stunning. However, my room was so dark and really noisy at night as a busy road runs in front of the hotel. As commented by other guests the shutters were a really bad fit and impossible to open, so no chance of seeing outside. There... More

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See 4 more reviews by Amber W for Palermo
Ashford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2013

Fantastic hotel - a true 5 star. Staff brilliant, food fabulous - a bit pricey but a real treat! Stayed for 2 nights at the end of a touring holiday of Sicily and could easily have stayed another week!

Was this review helpful? Yes 1
VitoGiglio, Direttore at Grand Hotel Villa Igiea, responded to this review
26 April 2013

Dear Madame, thank You very much for the wonderful words that You spent for our hotel. Your opinion is very satisfying for us and induce us to go on with our work in the best possible way. We hope to see You soon in the Grand Hotel Villa Igiea. Best Regards More

Chicago, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 March 2013

I am infuriated by your unfounded comments. How can you be the only one who is so "unpleasantly satisfied" with this beautiful hotel ? I wonder, is it the hotel or can it be perhaps the guest who is the problem here? . Had you looked around more carefully and gone about with a much more positive attitude, I am... More

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See 2 more reviews by Peter A for Palermo
Bali
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 March 2013

I stayed here years ago and still remember the place. it was big and beautiful and almost reminded me of the hotel in the Shining, but with crazy Jack Nicholson and his axe. Granted, I was there at low season so I had much of the place to myself, but what nice rooms, beautiful grounds and an awesome setting, especially... More

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Additional Information about Grand Hotel Villa Igiea

Also Known As:
Hilton Hotel Palermo
Hilton Palermo
Palermo Hilton
Villa Igiea
Address: Salita Belmonte 43, 90142 Palermo, Sicily, Italy (Formerly Grand Hotel Villa Igiea)
Region: Italy > Sicily > Province of Palermo > Palermo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Palermo
#9 Luxury Hotels in Palermo
#9 Family Hotels in Palermo
Price range (per night): RM609 - 1,064
Hotel Class:5 star (5*)
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Grand Hotel Villa Igiea
Show the lowest price for this hotel (from Booking.com, Expedia.com, Hotels.com, and 8 more)
Enter dates 1 night 2 nights
Show Prices