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All 98 Palermo hotels »

Mercure Palermo Centro

4.0 of 5
Via Mariano Stabile 112, 90139 Palermo, Sicily, Italy
Hotel amenities
Mercure Palermo Centro
Ranked #18 of 98 hotels in Palermo
4.0 of 5 stars 520 Reviews
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520 reviews from our community

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Date Rating
Cambridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

My wife and I have just spent three nights at this hotel. Good breakfast all fresh produce good selection. Very clean and tidy hotel, limited on room service, couldn't get an iron when we wanted one. They did not provide that service ? Everything else was great, the service cleanliness, friendly staff nice little bar area prices very reasonable. Quite... More

Was this review helpful? Yes
See 2 more reviews by graham c for Palermo
Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
18 May 2012

Dear Sir, thanks about your opinion follow your stay in our Hotel. Just to inform you, we haven't iron in the rooms because we have an external laundry service. We are happy if you decide to come back in our Hotel for your next trip Best Regards Andrea Stancato More

malta
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012

Excellent and very pleasant service especially at reception from Patrizia and Valeria. Very comfortable beds with super white bedlinen as well as towels in bathroom with powerful shower. Spotlessly clean throughout. We spent an overnight prior to a week's cruise Palermo to Palermo and on our return we were allowed to keep our luggage and freshen up as we had... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
18 May 2012

Dear SIr, thanks for the nice words, express following your stay in our hotel. With Our attention and kindness we have tried to make you feel at home. Your words are certainly a good incentive to do more and better. Thanks again and hope to host you again in the future. Best Regards Andrea Stancato More

Venice, Italy
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 May 2012

What have the city and the hotel in common ? Nice, atractiv,super friendly, noisy, dirty, disorganized ! Lot'sof tracks from slobby working date already from the construction and many traps created by the "makers" ! Starting from glassdoors for the armoir (guarantee for being hard to clean) to lot's of of little details (like unconfortable "Banana-Sofas" in the lobby one... More

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Posted by an Accorhotels.com traveller
Chiclana
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 April 2012

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
2 May 2012

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Roma, Italy
Senior Contributor
34 reviews 34 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

We spent three nights in this hotel and were very happy about everything. We had a very spacious room at the top floor with a beatiful view of the harbor, especially at night. The room was spotless and the bathroom, also very spacious, had both bath tub and shower. The staff has been very nice, friendly and extremely efficient. We... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
2 May 2012

Dear Sir, thanks for your opinion, we are really grateful for your kind words of appreciation. We look forward to welcoming you back soon in our hotel. Best Regards Andrea Stancato More

Oxford, United Kingdom
Top Contributor
52 reviews 52 reviews
Reviews in 32 cities Reviews in 32 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 11 April 2012

Booked a superior room which had two double beds and was very spacious. Bed was comfortable. Bathroom was massive with two sinks, no bath but a lovely powerful shower. Towels were good quality, large and soft. The staff speak English but not always with confidence, service was good, we asked for blankets and got them. The hotel is 10 minutes... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
2 May 2012

Dear Sir, Thank you for taking the time to inform us about your experience following your stay at our hotel. Your words encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you in our Hotel Yours sincerely, Andrea Stancato More

Milan, Italy
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 April 2012

The best thing about the hotel is the rate, which was really cheap and came with breakfasts. Also, the rooms are very big and clean while the staff are in general more helpful than the average Italian service industry. However, try to get a room at a higher floor because the noise kept me awake the first night and the... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
2 May 2012

Dear Sir, thanks for your time. we are sorry that some little thing has disregarded your aspetattive.We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Best Regards Andrea Stancato More

England
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 27 March 2012

We took a family vacation to Sicily and based ourselves out of this hotel in Palermo. In general Sicily is great and despite its initially shabby feel, Palermo is a fabulous and infectiously charming city. The hotel itself is very good in a number of respects: - it is clean, with big spacous room (we were 2 adults and 2... More

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UK
Top Contributor
57 reviews 57 reviews
Reviews in 44 cities Reviews in 44 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 26 February 2012

We spent three nights at this hotel. It is moments from the main shopping area in Palermo. The hotel is very modern and our room was very large and had a balcony. Unlike other reviewers, we found the hotel to be really quiet. The breakfast was amazing - wonderful choice and friendly staff who were only too happy to get... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
5 March 2012

Dear Sir, thank you for your comment! I'm very happy that you had a good time in our Hotel. We will do all we can to give all our guest the best... My best regards, Andrea Stancato More

Belgrade, Serbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 February 2012

This is really one great hotel! Our room was very nice, spacious and claen with large balcony. Bathroom is also large and really very clean. Stuff is very polite and helpful. Breakfast is one of best parts of our staying in this hotel. You can choose from wide selection of food, pastries, cakes, fruits and drinks, and everything is so... More

Was this review helpful? Yes
Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
5 March 2012

Dear Sir, thank you for your time to write your review. Your words are very important for us because are the best spot. We are looking forward to welcoming you another time. Best Regards Andrea Stancato More

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Additional Information about Mercure Palermo Centro

  • Accor Palermo Centro
  • Mercure Palermo
Address: Via Mariano Stabile 112, 90139 Palermo, Sicily, Italy
Price range (per night):* RM276 - 562

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