This is a new hotel close to Politeama at 20 mn walk to the major attractions. Rooms, bathroom are perfect, large, clean and comfortable. Staff is professional, helpful and the breakfast very good. The neighbourhood is the best shopping area of Palermo with some very good traditional restaurants. They miss the charm of the old Palermo but they do their... More

Modern hotel with very well designed and comfortable rooms. Breakfast adequate as long as you crack the protocol of dealing with the somewhat forceful maitre d' who only takes your order if you are sitting down! Location near shops, restaurants, markets and theatres is excellent. Only real negative was the staff's seeming indifference to the lack of access to the... More

We booked this hotel some 5 months before our trip and the week before we departed I looked at recent reviews and was concerned about negative comments. We spent 5 nights there and can't understand any negative comments al all! We had a standard room and certainly found it big enough, very good bathroom, very clean and well air conditioned.... More

We were booked into the Hotel Principe Di Villafranca for three nights in late May 2013 but due to a double booking we were moved to their sister hotel, Hotel Plaza Opera, and upgraded to the suite that took up half of the 7th floor. While we may have initially felt a little unloved, the staff at Hotel Plaza Opera... More

Stayed here for 5 nights in mid May 2013. The hotel location is really excellent with access to the airport being very easy by bus and is ideally located for visiting all the sights of Palermo which are in easy walking distance. The hotel was very clean, including our very comfortable room. The bed was very comfortable and large. Palermo... More

The two good things first: The location is superb: quiet but central and just a few minutes away from bus stops at Politeama (airport bus, sightseeing bus, public busses) and restaurants (see also there). The reception's staff was very friendly and helpful. However, quite a few annoying items made our stay somewhat unenjoyable: The standard double room was very small... More

My granddaughter And I stayed at this Hotel for 4 nights from the 15th April As an "iprefer" member we were upgraded to the Suite, very spacious and comfortable and with a large balcony overlooking part of the city. The beds were a bit harder than we are used to but we slept okay. The shower/bath took up a whole... More

The hotel is excellent, staff very helpful and have no complaints about the hotel. But the area and Palermo are disgustingly dirty. We have never seen such an unkept city, dereliction and huge piles of refuge.don't turn towards the port its full of tramps, lucky lucky men and dog crap etc. Going to the main shopping street is ok but... More

My wife and I had a terrible experience at this hotel and the manager, Ivano Ferazzoli, added insult to injury...literally. The desk clerk was very helpful and our first night was uneventful. Upon getting out of bed the next morning, my wife struck her head on the corner of the opened steel window which swings into the room very near... More