Arrived at the hotel to a written sign saying, "Back in a few minutes." Also gave a phone number to call. Had a reservation, yet had to stay at the Hotel Madonia which was a nightmare. The staff isn't multilingual. The hotel is located on the 10th floor of a building. The views are great. One staff member was very... More

just got back from a stay at this hotel. location was perfect, just off one of the main shopping streets in Palermo. There were some good bars and restaurants near the hotel too, there's a sushi bar right beside the hotel that was packed a every night. the rooms were spotless and comfotable.small shower. Beautiful view from the room and... More

Allocated an exceptionally cramped room, that looked nothing like any of the photos online - very tired decor, and "Monka" whoever you are, thanks very much for gouging your name in the wall...nice touch, not! Really seedy grubby room, and everything else was fully booked – and although first impressions are inevitably very subjective, it’s the first time I’ve turned... More

We stayed here for 4 nights last year and had an amazing time! Hotel was pretty easy to find - a straight walk up the main street from the central station. Hotel is on the 10th (i think!) floor of a building and there is a very well functioning lift all the way up. The staff were very friendly and... More