This hotel is in a wonderful setting in Ortigia, overlooking the harbor. And the hotel has a "grand" appearance from the outside and from the common rooms. Now, the problems: The rooms on the first floor (and maybe others) are basically two-story closets. At some point, a builder took the first floor, which has very high ceilings, and divided it... More

Do not stay here . We went for 5 days - 2 days private and 3 days business . This is supposed luxury hotel . We had to change room because the first room was very smelly . The second room was the noisiest room we have ever stayed in and the aircon barely worked . Our friend tried 3... More

We stayed for one night only, our room was not very clean the bathroom had a horrible smell and the breakfast was not great either. On the plus side it has free parking and is in a good location. The front desk staff are really helpful. More

A pleasant stay. Staff were friendly, rooms if a bit dated were clean and comfortable. Breakfast was great, good selection, one of the best we had in Sicily and the view from breakfast room was fab. A great location to explore the area with free parking opposite. Overall not very luxurious but very good value for money and staff were... More

not good for bussiness trips. Wifi unaccessible from the room they gave me,and personnel indifferent,not even tried to apologise for the "free wifi connection available".The rooms seem quite good but overall the services were below expectations More

Having spent nearly three weeks traveling in Sicily, we were very disappointed in the Grand Hotel Siracusa. While it had many of the trappings of a grand hotel, it fell short on most accounts. Lights didn't work (even after asking for repair), heating system was awry, promised internet reception in the room was available only in the lobby (making a... More

My husband and I stayed here for four nights in early November. We felt the room we were first shown was very claustrophobic and asked to be moved, as it was out of season this was no problem and we had a beautiful room on the 2nd floor overlooking the marina. The staff were warm, welcoming and extremely helpful throughout... More

Really disappointing. The room was very small and dark-- the window was so dirty that you couldn't see the "ocean view." The most surprising was the shower nozzle that was attached with pink duct tape. Manager seemed surprised when I brought it down to the front desk. He was apologetic and offered to switch rooms, but we were leaving in... More

This is an Italian Fawlty Towers. Having spent a week already in Sicily we were expecting another great hotel... We were so wrong. The staff welcome was hostile! The room was dirty and tired. There was no where to relax or sit in the hotel. It's like something out of the 80s and has seen much better days. The breakkfast... More