Stayed here for two nights to see the sights of the city. The location is great - right next to the train and bus stations. Spacious, clean rooms with nice bathrooms. Breakfast a little basic but adequate, one downside was that although there is a kettle with tea, coffee etc in the room there is no milk so had to... More

When you go to Italy, you don't go for the hotels or the service. This is very well the case in both hotels we've stayed at, one of them being Waldorf Suites. I can't say the service was bad because the service isn't really there; there's noone but a single friendly receptionist to assist you with the basics. Perhaps they... More

Don't let the outside fool you; it's not the most attractive looking building but everything else about this hotel is just right. It is located across the street from the train station so very handy if traveling by train. The staff provide excellent service, it has good-sized and clean rooms and a superb breakfast selection. The location puts it within... More

We stayed here for three nights and we were travelling with young children. Few good things about the property was that it was very nice from inside we had a one bedroom suite and it had two bathrooms, was very clean and well maintained. The breakfast was very good and the staff was polite. the hotel is across from Firenze... More

Good hotel, good service, big rooms, clean rooms, good breakfast, near almost everything..walking distance as it is in the center...train station is just opposite to it..good view of the center, friendly staff..only English is not their best .. but most Couls understand and get the stuff done.. More

This is an exceptional hotel to stay in my Wife and I were on our honeymoon and checked in on February 9,2012. Right as we checked in we were grated by Mr. Marizio, he checked us in and immediately gave us a map of the area and explained what to do in Firenze. Marizio was very helpful we recommend seeing... More

We stayed in a CLASSIC SUITE that included two bath rooms, sitting room and separate bedroom. Excellent location across the street from the train station but quiet with the double pane windows closed. The hotel staff was very helpful and made many calls to help locate lost luggage.Breakfast buffet was most enjoyable with a large selection of food. The hotel... More

We opted to stay in the suites as we were on a long holiday through Italy and wanted one destination with the luxury of space. The suites are very spacious and very comfortable. The only problem was rhat the kitchenette could be opened for an extra payment and that was not clear when we booked. However, they were extremely obliging... More

Only stayed one night but will be going back next time I am in Florence. Just across the road from the train station....so convenient! Rooms BIG and two beautiful bathrooms! Everyone was so friendly and helpful. Highly recommend this hotel. More