Mama Marcella is basically like staying at your friend/grandmas house so if your looking for a hotel that caters to you don't stay here. Marcella is great she always welcome you morning and night for a kiss and to see how your day is. She cleans outside the building and sweeps the sidewalk even though she doesn't need to. She... More

Marcella was the best hostess! Very kind and warm, staying here made us feel like we had our own Italian mother! Walkable to the main attractions in Florance this worked as a great base for us while we explored. It was our first time in Italy and we could not come back to Florance without coming back here.

We absolutely loved our stay at Casa Rabatti. In fact, this may have been the highlight of our trip. It was really cold and rainy in Florence during our stay, but the warmth offered to us from Marcella more than compensated for this. She was so incredibly sweet and instantly charming and loving. We felt incredibly lucky to have stumbled... More

Once I found Casa Rabatti and Marcella, I knew I found my place in Florence, and while I've stayed at other places, this one is "it" for me! I've stayed at Casa Rabatti a number of times, and it is as Rick Steeves--and a number of other reviewers on this site--has said: like being part of a Florentine family. I... More

We just had our 11th stay with Marcella. It makes us happy. Marcella truly loves having visitors stay there with her, and she takes very good care of all of us, with prompt attention, warm greetings, clean rooms, and various little kindnesses that you will have to experience to understand. She is a major reason that we always stop in... More

Marcella is such a dear, sweet woman. She felt like our Italian Grandmother. We stayed with her for two nights on our initial arrival to Italy and then again for two nights before we flew home. Her email communication was prompt and her rates are reasonable. Her rooms are clean and comfortable, and like staying at grandma's. No frills, but... More

What can you say about Macella. A warm friendly lady. He english is not the best but boy does she try. She welcomed us with open arms made sure we say all the gifts that were given to us from other canadians ( we left a golf hat) She shared wine with us that she was so appreciative that we... More

<my husband and i stayed with <marcela for two nights and were thoroughly delighted. We shared a bath but there were no conflicts with the other couple there. <on the second night <marcela upgraded us to a bigger room for no extra cost. We spent two nights chatting with her even though we speak very little <italian and she speaks... More

My husband, myself, my daughter and her husband stayed in Florence at the end of September 2012. We had separate rooms with the bath in the hallway. We were the only ones using that bath that worked for us. My husband and I had a huge room with a sleeping area and a living and dining area. Marcella was extremely... More