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Helvetia & Bristol Hotel

5.0 of 5
Via Dei Pescioni 2, 50123 Florence, Italy
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Helvetia & Bristol Hotel
Ranked #81 of 472 hotels in Florence
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220 reviews from our community

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Lawrence, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

We spent 3 nights at the Helvetia a week ago. This was a lovely hotel in a great location. The reception desk was welcoming and attempted to be very helpful. The room while on the small side, was very comfortable and clean. Bathrooms were very nice although the hairdryer was one of those attached to the wall which I find... More

Was this review helpful? Yes 1
See 2 more reviews by cheriejd for Florence
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review
14 May 2013

Dear Sirs, Thank you for having stayed at the Helvetia & Bristol and for taking the time to write your opinions on TripAdvisor. We are sorry to learn of the inconvenience suffered, for which we apologize. We would like to take this opportunity to inform you that our extra regular hairdryers have a plug suitable for the electric outlet in... More

atkinson, NH
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed at the Helvetia in April this year in celebration of my 60th birthday and my husband's retirement. The hotel was charming and the staff were great and super helpful. When we complained about the air conditioning not working the first night we were there (and it was unusually warm the two days we were in Florence) they sent... More

Was this review helpful? Yes 1
Japan
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 8 May 2013

The rooms were very old, maybe classy for the florentines but except for the very nice old experience gentleman and the porter, the hotel rooms were really narrow for its price. For starting the day, it was the poorest breakfast that I have ever had in 25 years of my travel in Italy. For a start, the breakfast waiter puts... More

Was this review helpful? Yes 1
See 2 more reviews by Whatisyrbudject for Florence
Wellfleet, Massachusetts
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 7 May 2013

I'm here now and have never experienced such a joyful staff. Everyone is cheerful and helpful. My room a single is so pretty, rm 259 and comfortable with pressed and crisp white linens, a down comforter, beautiful furnishings and a very nice bathroom, heated towels. I hung out in the lobby for a bit last night finishing a project and... More

Was this review helpful? Yes 1
See 23 more reviews by sbdesign for Florence
Luana M, Assistan General Manager at Helvetia & Bristol Hotel, responded to this review
9 May 2013

Dearest Guest, Thank you very much for your comments regarding your stay at Hotel Helvetia & Bristol. It is always a great pleasure to receive a positive feedback. I particularly appreciate your opinion concerning our single accommodation and the breakfast meal. I will share your comments with our team, who I am certain will be encouraged by your remarks. I... More

Newcastle upon Tyne
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 April 2013

We returned to the Helvatia & Bristol hotel to celebrate our anniversary and were made very welcome. The hotel was exactly as we remembered it and is certainly a beautiful establishment. Whilst we were familiar with the hotel one of the things that we were slightly disappointed with was the breakfast. We felt it was somewhat limited in the choice... More

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Luana M, Secretary to the General Manager at Helvetia & Bristol Hotel, responded to this review
3 May 2013

Dear Sirs, Thank you so much for returning to the Helvetia & Bristol hotel in occasion of your anniversary! We appreciate your comments regarding your stay with us, which would help us to build up a still better service to our guests. We regret to hear that the breakfast room was not of your liking this time, it probably coincided... More

Canberra, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013

We were advised by a friend that this would be a good choice of hotel for a family and friends holiday and she was right. This hotel, and it particular its staff, was a success long before we arrived. My mother has trouble walking for long and so we asked the concierge to book a private guide, certain sites and... More

Was this review helpful? Yes
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review
24 April 2013

Dear Ladies, We sincerely appreciate your comments regarding your stay at Hotel Helvetia & Bristol. It is always a great pleasure for us to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. We strive to assure all the quality, services and comforts that Helvetia & Bristol Hotel... More

Taipei, Taipei, Taiwan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 19 April 2013

When we had our breakfast in 1st floor (beside the lobby), two gentlemen went in, one guy asked what time is it, the other guy grabbed a handbag on our table and tow of them walked away unhurried. There were 6 passports, 4 credit cards, flight and train tickets and $4000 in this handbag. Hotel deemed it as a very... More

Was this review helpful? Yes 1
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review
23 April 2013

Dear Sirs, We are really surprised to hear your comments. We carried out a thorough investigation and checked our log books since the theft dates back to June 14th, 2012. We would like to point out that: - our breakfast room is in the ground floor - it is not a very common practice since it never happened before in... More

Edinburgh, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 April 2013

We loved everything about this hotel especially the location! We were upgraded to a junior suite and our room was HUGE. We had two big bathrooms and this made our stay that much more enjoyable. The breakfast was only average and we thought a hotel of this caliber should have free wifi but those were our only criticisms. This hotel... More

Was this review helpful? Yes 1
See 3 more reviews by Amy G for Florence
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review
23 April 2013

Dear Sirs, Thank you for taking the time to write us about your recent stay at the Helvetia & Bristol. It is with the help of constructive comments such as yours that we can enhance continuously and satisfy customers needs. We would like to take this opportunity to inform you that our internet charges are in line with similar competitors.... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 April 2013

A very friendly hotel with beautiful rooms, helpful staff and ideal location. The breakfast buffet offered a wide choice and was tasty throughout. Our room must be one of the most beautiful I have ever stayed in - high ceilings, beautiful furniture, comfortable bed etc. We stayed with our 14 month old baby and found the staff flexible and helpful.... More

Was this review helpful? Yes 1
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review
24 April 2013

Dear Sirs, Thank you for taking the time to write about your stay at Hotel Helvetia & Bristol. We are delighted to learn that your experience did meet your expectations and we are most grateful for your kind words of appreciation. We hope to have the pleasure of welcoming you and your family once again in the near future. Sincerely. More

Glasgow, United Kingdom
Top Contributor
58 reviews 58 reviews
37 hotel reviews
Reviews in 12 cities Reviews in 12 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 28 March 2013

Just returned from my third visit to this excellent hotel.Location cant be beaten in the centre of the city near all important attractions.As for the hotel itself it is a centre of old fashioned hotel service lacking in the main today.Staff are friendly give good service cant do enough to help .Food very good breakfast etc fine eat a couple... More

Was this review helpful? Yes 1
See 3 more reviews by bob4434 for Florence
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review
3 April 2013

Dear Sir, I was happy to have you again as our guest and sincerely hope that you will always make the Helvetia & Bristol your “home” whenever you are in Florence. I wish to thank you very much for taking the time to write your kind comments and I am glad to learn that you enjoyed your stay with us.... More

 
 
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Additional Information about Helvetia & Bristol Hotel

Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Address: Via Dei Pescioni 2, 50123 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#37 Luxury Hotels in Florence
#42 Family Hotels in Florence
#82 Romantic Hotels in Florence
Price range (per night): RM936 - 2,331
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
IN THE HEART AND HISTORY OF FLORENCE. The Hotel Helvetia & Bristol is located in front of Palazzo Strozzi, in the centre of Florence. Just off the most important streets for "haute couture" and only minutes by foot from every major landmark in city. Its rooms restored in the fullest respect for the period in terms of materials and furnishings, evoke a world of refined elegance. This unique atmosphere imbues the fine rooms with their silk curtains, the drawing-rooms with their precious figured-tile floorings, adorned with valuable seventeenth century Florentine paintings. The exclusive "Winter Garden", for private events and banquets.Brass chandeliers hang from the multi-toned sunroof. Live plants adorn the walls and elegant furnishings provide a true "garden setting". The comfortable Sala Strozzi is ideal for holding small meetings, seminars, conferences, presentations and receptions. The fascinating "Hostaria Bibendum" restaurant & cocktail bar, all the atmosphere of an irresistible rendezvous. It is here that most of the time is spent, with its relaxing alfresco terrace. It opens its doors for lunch, afternoon tea or a candlelit dinner, a truly unique experience that is not to be missed. The Hostaria Bibendum’s menus follow the seasons to insure freshness, along the finest dishes of the Italian cuisine, guests can enjoy typical Tuscan specialties. Each dish becomes a unique work, to be savoured with rare pleasure. ... more   less 
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