This Hotel must have been great 75 years ago. Now it is tired, dingy and old fashioned with facilities that are simply no longer acceptable. One tiny lift, inefficient air con unit, ancient bathrooms and a small dark breakfast room are the most vivid examples. On the plus side it is well located with charming helpful staff to whom nothing... More

The reception desk person, Ciara V., was a true delight! She was so friendly and helpful and her directions were always "spot-on" and easy to follow. Her English is great too. She helped make our stay VERY pleasant. The room was clean, large with great views! Even the bath towels were big and fluffy! Breakfast was very good as well. More

We were pleased that we'd booked this hotel but when we arrived we heard those dreaded words "Your room is not here... it's in another building but don't worry , it's still part of the hotel and you have a view of the same piazza ." This turned out to be a complete LIE. It was a dirty dark building... More

Hotel is located in a great spot, offset just a bit from the hustle and bustle of the Duomo crowd. It is located on a historic piazza about 2-3 blocks away from some of the best attractions Florence has to offer. It is also around the corner from the Accademia Museum (David). The staff was extremely friendly and helpful with... More

Wonderful atmospheric hotel in the heart of Florence. The whole building is redolent of the history of Florence, the staff are friendly, and very efficient. More

staff very friendly and helpful rooms small, clean good breakfeast located close to all sights, but still a little remote from biggest tourist crouds (place can be noisy in the night due to homeless people sleeping on the piazza) More

We arrived at the hotel and were pleasantly surprised to have been given an upgrade to a suite. After four days of travel it was nice to have all of that space! The hotel is ideally situated, near all of the important sights of Florence. The staff were friendly and and helpful with recommendations for local restaurants etc. After a... More

Changed rooms because first room was only big enough for bed and one tiny, bare wicker chair, with small window looking at blank wall about 6 feet away. Next room was adequate size, but extremely shabby and dusty. Shower was hole in floor in front of toilet. Rooms are apparently totally hit-or-miss, and one has no way of knowing which... More

A nice hotel very conveniently located. Short walk to just about any of the sights in town, a relaxing atmosphere, very friendly and helpful staff. nice breakfast. the room was nice sized, the bathroom a little tight, but manageable . I would stay there again and recommend it. More