Been there today to Ask if i please could go to the restroom, but reception was extremly arrogant and rüde. they Said Not possible Out of Order what it did Not was. Blond Rezeption girl was so unpolite, can Not Imagine it can be Nice to Stay with such a Front Desk. Entranche of The Hotel is very dark and...
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The Hotel De La Ville room we had was very large, well appointed, clean and comfortable. The bathroom is large. The morning breakfast is excellent with hot and cold foods together with excellent service. The evening bar has a free cold and hot snack buffet for customers who have purchased items from the bar. The hotel is located close to...
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Dear VaChuck,
As first thing we want to thank you for the beautiful words you wrote about your stay at Hotel De la Ville and for recommending our hotel to other travellers.
Thank you also for remarking the friendly cooperativity and helpful of the Front Desk Staff and our quiet location just steps away from the all the main attractions...
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This hotel was excellent. Clean, modern yet classic. Beautiful room, quality linens, etc. The staff couldn't have been more professional. We could only stay for two nights but will come back to this hotel if we are in Florence again. The location was perfect, just steps from everything.
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My family (total of seven us from three generations) stayed here for three nights in early April 2012. We must say, we were all pleasantly surprised. This is a really nice hotel. We had two Jr. Suites and two Standard rooms. The Jr. Suites are big, clean, modern, well appointed and left us wanting for nothing. We had a great...
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Dear Guest,
Thank you again for your review and me and all the staff of our Hotel really hope you will make many more enjoyable visits to the Hotel De La Ville.
We very much look forward to seeing you again.
Gianni Burchietti
Sales Coordinator
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We did not plan ahead of time and the city was packed, no hotels and we found this one, great location, great hotel.
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Dear Joseph D,
As first thing we would like to thank you very much for the nice words you wrote on your review about your stay at our Hotel De La Ville and for recommending it to other travellers.
On behalf of the whole staff, we' d like to wish you all the best and a hope for very soon...
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We stay at the Hotel de Ville over Easter Holiday. The hotel was lovely and and the room was large and airy. Bathroom newly updated and comfortable bed. The service was generally good from the front desk. However, we were given misinformation on two occasions. We wanted to reserve advance reservations at the Uffizi museum. Since it was a Saturday,...
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Dear Client,
As first thing we want to thank you very much for taking the time to post a review on Tripadvisor about your stay at our Hotel during Easter period.
We are very glad to know that you enjoyed your stay with us and were satisfied with most of the service we provide you.
This is the greatest motivation...
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I loved the Hotel de la Ville. I have not had a chance to review them because I've been busy but I will not soon forget their kindness in February when I booked with them. I had to cancel at the last minute because I was in the Emergency Room in NYC. I was leaving the day after and all...
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Dear Guest,
Really thank you very much for your nice review.
We are very happy, honored and pride to read your appreciation about our hotel and its services and, particularly, we are pride to know that we have been able to surprise you!
Your absolutely positive comment regarding our staff is the best compliment a Hotel can have and I...
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At first, I thought we found a perfect hotel. A clean, well maintained hotel in a good location. We took the Suite Raffaello which had a small, separate living area, with a sofa bed for our teen plus his own bathroom. There was a comfortable lounge for drinks and seating off the lobby, and breakfast was pretty good, particularly if...
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Dear Client,
It was a great pleasure welcoming your family and your son at Hotel De La Ville.
We are really happy to read your satisfaction about your stay at our Hotel and with the present we inform you that during your stay in Florence the air conditioning was not working as the weather was really cold and rainy.
Thank...
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My friend and I booked a suite as we wanted seperate rooms which the website led us to believe would be the case. When we arrived we were told it was a double bed but they would be able to seperate into twin beds. The second room was a small annexe with a sofa, TV, bathroom and wardrobe and seemed...
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Dear Client,
Thank you very much for your review about your recent stay at our Hotel.
We are glad to know that you found good our breakfast service as well as our location.
Regarding the paint peeling in the bathroom we inform you and all the Clients that, all the rooms and the bathrooms as well, are going to be...
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We booked this hotel after reading all of the great reviews online. We were not disappointed. The hotel is located on a quiet pedestrian only street. Great location. Close to all tourist attractions, restaurants and the train station. Our room was clean the the bathroom was large. It was not a huge room, but we knew what to expect. The...
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Dear Mrs Jenny B,
Thank you very much for your review and we are very happy to know that the reviews of our previous Clients have met your approval and you were satisfatied about the service we provide at our Hotel De la Ville.
The only thing we can say is that we will continue on this way, to be...
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2,136 Reviews
277 Reviews
613 Reviews
