We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 473 Florence hotels »

BEST WESTERN Hotel Rivoli

4.0 of 5
Via Della Scala 33, I-50123 Florence, Italy
Hotel amenities
BEST WESTERN Hotel Rivoli
Ranked #78 of 473 hotels in Florence
4.5 of 5 stars 356 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

356 reviews from our community

What travellers say about this hotel
  • Train station(20)
  • Great location(7)
  • Very good(7)
  • Short walk(6)
  • Maria Novella(6)
  • Friendly and helpful(5)
  • Superior room(4)
  • Breakfast staff(4)
  • Former monastery(3)
  • Free internet(3)
Traveller rating
    175
    121
    42
    13
    5
Only show reviews for Family (59) | Couples (144) | Business (16)
Date Rating
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

We stayed for one night and the overall experience was great. Very close to train station and walking distance to all attractions. Room was clean and comfortable, breakfast was very good. The only draw back was there was no free wifi. Overall we had a great stay with the hotel. More

Was this review helpful? Yes
Pittsburgh
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

We were traveling by train from Rome and wanted a hotel near the station, but not too far from the old city center. This hotel fulfilled all our needs during our two night stay (May 10 and 11). The walk from the train station (pulling luggage) took ten minutes and we easily walked to and from all sites both days.... More

Was this review helpful? Yes
Dumfries, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Incredibly helpful staff. Room was quiet and comfortable. Great location to see all the tourist attractions in Florence. Everything was within walking distance. Superb breakfast. More

Was this review helpful? Yes
Ireland
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Having spent ages trying to pick a hotel in Florence I eventually picked the Hotel Rivoli and I'm glad I did. We spent 4 nights there and got a good rate through the hotel's own website. It's on a busy street less than 5 minutes walk from the SMN railway station. Our room was at the back so we didn't... More

Was this review helpful? Yes
boston
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Chose the Hotel Rivoli online because we had had good experience with other Best Westerns in Europe. We were not dissappointed. From the moment we entered, the hustle & bustle of the city disappeared. The staff was very helpful, the common areas superb. The in house restaurant Benedicta prepared a lovely breakfast and we also had dinner here one night.... More

Was this review helpful? Yes
See 6 more reviews by paulagrav for Florence
Creve Coeur, Missouri
Senior Contributor
42 reviews 42 reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

I made a reservation in their internet site, twin beds, two people. The price was of course higher than for a single reservation. The confirmation came for a twin...for ONE person. I called over the phone, sent an email to info@rivoli, got a response stating the room was paid for TWO people. Upon arrival, the front desk attendant said I... More

Was this review helpful? Yes
See 5 more reviews by Letsgoblues1 for Florence
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review
5 May 2012

Dear guest, thank you for leaving here your comments, it is always a great opportunity for us to learn from our Guests. I just take the opportunity to point out a few things. I was personally here when you checked in and I can assure you that my collegues where just explaining you that you booked a double room for... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Searched for a long time to find the right hotel in Florence. I am never that impressed with Italian hotel generally but this one was different. The hotels character shines from the moment you walk in. We were greeted by friendly staff and a reception with great character. Our rooms were of all shapes and sizes but this only added... More

Was this review helpful? Yes
Pittsburgh, PA USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

Staff extremely friendly and helpful. Beautiful hotel with great common areas both inside and out. Hotel restaurant Benedicta was very good for both breakfast and dinner. Location of hotel is perfect. A block away from bus and train station close to Santa Maria Novella but within 10 minute walk of central Florence. More

Was this review helpful? Yes
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review
28 April 2012

Dear Guest, thank you for leaving your comments on TA and sharing your experience with thousands of "clients". I printed out your comment and show it to all my collegues; all of us would like to thank you for your nice words. I hope to welcome you once again at the Rivoli and just say Arrivederci! Daniele Torrini Ass. Manager More

Stockton On Tees
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2012
2
people found this review helpful

I have just spent 2 nights at this hotel in a triple room with some girlfriends. The hotel is ideally located within walking distance to the station and the town. Rooms clean staff friendly and helpful. We did not eat at the hotel just breakfast which was fine. The gallery's get very busy so we never managed them but saw... More

Was this review helpful? Yes
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review
27 April 2012

Dear Guest, thanks for your comments that I printed out for the staff. Hoping to welcome you once again at the Rivoli, from all of us best regards and Arrivederci! Daniele Torrini Ass. Manager More

New Britain, Connecticut
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

Hotel Rivoli was everything we wanted and then more. It is easy walking from the train station (5 minutes with suitcases), walking distance (10 or at most 15 minutes) to all the tourist areas of Florence. Our room came with a balcony with a table and 2 chairs overlooking the courtyard, complete with blooming flowerpots. The place was spotlessly clean:... More

Was this review helpful? Yes

Travellers who viewed BEST WESTERN Hotel Rivoli also viewed

BEST WESTERN PREMIER Hotel Laurus
4.5 of 5 stars 681 Reviews
Florence, Province of Florence
Show Prices ABS:HotelCheckRates-d202991?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Davanzati
5 of 5 stars 2,136 Reviews
Florence, Province of Florence
Show Prices ABS:HotelCheckRates-d296175?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Grand Hotel Adriatico
4 of 5 stars 381 Reviews
Florence, Province of Florence
Show Prices ABS:HotelCheckRates-d202977?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 473 hotels in Florence, ranked by popularity »

Been to BEST WESTERN Hotel Rivoli? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Hotel Rivoli

  • Best Western Rivoli
  • Best Western Florence
  • Florence Best Western
Address: Via Della Scala 33, I-50123 Florence, Italy
Price range (per night):* RM484 - 1,206

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel Rivoli, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Hotel Rivoli
Show the lowest price for this hotel (from our partners)
Show Prices