We were traveling by train from Rome and wanted a hotel near the station, but not too far from the old city center. This hotel fulfilled all our needs during our two night stay (May 10 and 11). The walk from the train station (pulling luggage) took ten minutes and we easily walked to and from all sites both days.... More

Incredibly helpful staff. Room was quiet and comfortable. Great location to see all the tourist attractions in Florence. Everything was within walking distance. Superb breakfast. More

Having spent ages trying to pick a hotel in Florence I eventually picked the Hotel Rivoli and I'm glad I did. We spent 4 nights there and got a good rate through the hotel's own website. It's on a busy street less than 5 minutes walk from the SMN railway station. Our room was at the back so we didn't... More

Chose the Hotel Rivoli online because we had had good experience with other Best Westerns in Europe. We were not dissappointed. From the moment we entered, the hustle & bustle of the city disappeared. The staff was very helpful, the common areas superb. The in house restaurant Benedicta prepared a lovely breakfast and we also had dinner here one night.... More

I made a reservation in their internet site, twin beds, two people. The price was of course higher than for a single reservation. The confirmation came for a twin...for ONE person. I called over the phone, sent an email to info@rivoli, got a response stating the room was paid for TWO people. Upon arrival, the front desk attendant said I... More

Searched for a long time to find the right hotel in Florence. I am never that impressed with Italian hotel generally but this one was different. The hotels character shines from the moment you walk in. We were greeted by friendly staff and a reception with great character. Our rooms were of all shapes and sizes but this only added... More

Staff extremely friendly and helpful. Beautiful hotel with great common areas both inside and out. Hotel restaurant Benedicta was very good for both breakfast and dinner. Location of hotel is perfect. A block away from bus and train station close to Santa Maria Novella but within 10 minute walk of central Florence. More

I have just spent 2 nights at this hotel in a triple room with some girlfriends. The hotel is ideally located within walking distance to the station and the town. Rooms clean staff friendly and helpful. We did not eat at the hotel just breakfast which was fine. The gallery's get very busy so we never managed them but saw... More

Hotel Rivoli was everything we wanted and then more. It is easy walking from the train station (5 minutes with suitcases), walking distance (10 or at most 15 minutes) to all the tourist areas of Florence. Our room came with a balcony with a table and 2 chairs overlooking the courtyard, complete with blooming flowerpots. The place was spotlessly clean:... More