I was very worried after reading all those comments regarding what hotel offers. Well... I must say it was not so horrible, but anyway... a little creepy. Carpets in the floor, which looked dirty and old and heavy curtains in our big room (111) sucked all of the oxygen from the air. There was also a very strange, agressive smell,... More

Well-located halfway between the railway station ant the Duomo central square. Surprisingly the showers worked to a perfection... My room was a bit on the small side, but what the heck: I used it only for sleeping. Substantial breakfast gave a good start for each day. When revisiting Florence I'd probably like to stay here again. Some street noise, might... More

We could've tolerated the chloriney water and the excessively loud street noise if the mold wasn't so sickening. The bathroom was moldy in all the crevices and had no ventilation. There was a blackish mold crawling up the wall towards the window. It was repulsive. When u walk in the lobby and through the halls u almost lose ur breath... More

It was a terrible experience to stay over there. AC was not working. Probably the worst hotel we have ever stayed in our life. The room was in topmost floor. Enough water was available in the room (that means whole night water was dropping from the top into the hotel room). Lift was there up to 3rd floor. All of... More

I booked a night before and back after a stay in Tuscany at the Bonciani - I had stayed there quite a few years ago and knew it was a perfect location for travelling by train. After reading some trip advisor reviews, I was a bit worried by some of the comments. We were quite pleased with the hotel. The... More

We've read reviews before arriving. Biggest concern was bedbugs mentioned in previous reviews. To our relieve the bedroom was bedbug free. The rate we got was really cheap so i wasn't upset about the rooms quality. To be honest i expected it to be much worse. The room we got was a family room, it was huge. Aircon was servicable,... More

Room was HOT and MOLDY. Staff was unpleasant. We had to ask for a desk fan to help cool down our room. You could see the wall paper bubbling up from the mold behind it. I am very allergic to mold, and I had a terrible sinus infection develop while we were staying here. We changed hotels and it cleared... More

To say this hotel is "well worn" is an understatement. The lobby is deceiving because it's actually pretty but when you get to your room you expect there to be crime scene tape draped across the door. The carpet looks like it hasn't been replaced since 1975.. there are water stains on the walls. Our bedspread had holes in it.... More

my husband and i HATED this awful place. trekking around on our honeymoon, we passed through florence for a day trip and ended up getting "stuck" there for a night. not a problem, florence is one of my favorite places in italy. trying not to waste time, we ran to an internet point and started looking for a cheap place... More