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Grand Hotel Baglioni Firenze

4.0 of 5
Piazza Unita Italiana 6, 50123 Florence, Italy
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Grand Hotel Baglioni Firenze
Ranked #123 of 471 hotels in Florence
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740 reviews from our community

Traveller rating
    296
    274
    85
    53
    32
See reviews for
Families
107
 
Couples
295
 
Solo
32
 
Business
124
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Calgary, Canada
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

We stayed at the Baglioni before departing on our wine tour. A nicely appointed room with a nice view of the Doumo from our window. Great loction within wlking distance of all the great attractions, like the Ufizzi museum and Ponte Vecchio. Close to the river which was perfect for a morning run.

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Oxford
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I have just returned from Florence and stayed in the Baglioni Friday to Monday for a long weekend. What a lovely hotel. The staff were friendly, helpful and efficient. My room was superb, a classic double, it was comfortable and had all the modern amenities but also had a very nice period feel to it with wooden windows and shutters,... More

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Hereford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

My Husband & I recently stayed 3 nights at this hotel. First impressions were that it looked, by far, the grandest hotel in Florence. When we checked in, we were lucky enough to have been upgraded to one of the Hotels suites. The room was magnificent, comprising of a seperate lounge,walk in wardrobe & bathroom with seperate toilet. The location... More

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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

The hotel is convienent to everything. The staff is very good and the views from the restaurant are amazing. Breakfast each day was included and very good with more options than usual. very traditional italian, antiques, high ceilings. If you want modern you will not like this hotel

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BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review
21 May 2013

Thank you for choosing to stay with us and for the recommendations you have made. Your feedback is much appreciated and has been shared with all our staff members. We hope that we will have the pleasure of welcoming you back to the Grand Hotel Baglioni soon! Warmest regards • • More

San Jose del Cabo, Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013

Located right across from the train. A beautiful, charming hotel in a fabulous location. I booked at the last minute and the only room they had available was a small single. It was perfect! The room had a wonderful armoire for storage, old shutters on the windows, hand plastered walls, a shower with good water pressure, wifi and an incredibly... More

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BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review
21 May 2013

Dear Guest, Many thanks for choosing to stay with us. We are truly delighted to hear that you had enjoyed your overall stay with us and were extremely pleased with the service and facilities available at the Grand Hotel Baglioni. The team and I look forward to the opportunity of welcoming you back on another occasion. Warm regards. More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

The hotel is in a great location, minutes walking from many of Florence's sites. Breakfast buffet was outstanding with great view of the city. Hotel staff very helpful, but concierge desk could have been more friendly. Rooms are small but adequate. Would definitely stay there again.

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BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review
21 May 2013

Thank you for taking the time to let me know about your Grand Hotel Baglioni experience! I am ecstatic that you had a very good time. I will make sure to forward “all” your comments to the department managers you mentioned. We hope to welcome you back again soon! Warm regards More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 via mobile

Grand Hotel Baglioni is a fabolous hotel! The receptionist are really friendly and helpfull and the rooms are very clean! The location is perfect, just a few minutes walk from the Duomo and the train station!

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BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review
21 May 2013

Dear Guest, It was truly a great compliment to receive your positive feedback about our hotel and the services we provide. It is always helpful and rewarding to understand that our guests are truly happy (which is the fundamental basis of our work) and that many efforts by my staff to care and pay attention to our guests have been... More

Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

This hotel is very conveniently located a short walk from the Firenze SMN train station, and with easy walking access to the tourist highlights of Florence. Front desk was good, and our triple room was quiet and comfortable enough for two adults + one teenage daughter. The breakfast room is lovely, as is the terrace resturant. Perhaps not one for... More

Was this review helpful? Yes 2
BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review
21 May 2013

Thank you for choosing to stay with us. I am delighted to learn that you enjoyed your recent stay at the Grand Hotel Baglioni and grateful you taking the time to share your experience. The team and I look forward to the opportunity of welcoming you back on another future occasion. Warm regards. More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 May 2013

Great location. Walking distance to everything but the concierge was rude. The housekeeping was terrible. We wanted to use the laundry service but the housekeeper did not pick up the laundry. We tried to drop if off but were told to leave it for housekeeping. Very disappointed. When there was a injury in our room caused by the luggage stand,... More

Was this review helpful? Yes 1
BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review
21 May 2013

I appreciate you taking the time to inform us of the problems you encountered while staying with us. We always strive to improve our service and are happy to hear what our customers think about our hotel. In this occasion I am sorry having not fully responded to your expectations. Please accept my apologies and be advised I already spoke... More

montclair , nj
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

stayed at the Hotel Baglioni in Florence. The hotel was charming , clean and very comfortable. The staff was helpful and attentive. The included breakfast was fair, perhaps not to my specific taste. If it is included , I would take it...but if an option is available, would not opt for it...certainly not if there is any significant cost. We... More

Was this review helpful? Yes 1
 
 
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Additional Information about Grand Hotel Baglioni Firenze

Also Known As:
Grand Hotel Florence
Address: Piazza Unita Italiana 6, 50123 Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Centre Free Breakfast Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#38 Business Hotels in Florence
#49 Romantic Hotels in Florence
#52 Luxury Hotels in Florence
#87 Family Hotels in Florence
Price range (per night): RM505 - 1,206
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 
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Grand Hotel Baglioni Firenze
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