I'm frankly stunned this hotel is not in the top 10 in Florence. We stayed at the Hotel Casci #12 the last time in Florence and the Lucchesi is superior in every way. This is a fabulous hotel in a fabulous city. The location is spectacular right next to the Arno and Basilica of Santa Croce. I picked up a... More

I stayed here with a friend last weekend for 4 nights. The staff were very helpful, making restaurant reservations, booking taxis etc. Our room didn't have a view - it faced into a small yard. At first we were disappointed but the advantage was that the room was very quiet - no noise from outside & we slept really well.... More

Staff unfriendly and unhelpful! There is no room service! In the shower there is only a trickle of water! When I had read the good reviews on trip advisor I choose to stay there only to regret it later! Unless you enjoy staying in a hotel that is old with unfriendly staff and in shower where you have to dance... More

A lovely hotel, great spacious room with a really good shower. Didn't get a river view but our window looked out on the church and the duomo. Breakfast was nice. There is no restaurant here but its not a problem as we were in Florence!! The staff were amazing and so friendly and helpful, recommending restaurant, making bookings, helping with... More

My husband and I stayed here for 1 night-- to be in Florence for morning flight. We had emailed hotel for tickets to the David twice-no one responded but when we arrived they said we had missed our reservation time. They did graciously remake the reservation. Also the taxi that took us there gave us a card saying the trip... More

Lovely hotel apart from the air con didn't work and I had to ask for more pillows! The room was clean but quite small and didn't have a bath but it had a balcony looking out accross the river which was fab( and it meant we could have the patio doors open during the night). The staff were nice and... More

My husband and I stayed here during our honeymoon and chose this hotel based on the lovely location on the river (and the price). Although our tastes lean towards modern, we were really impressed by the hotel room we walked into! It had a huge window with beautiful views, a living room and a staircase to a loft bedroom. It... More

We stayed here a few years ago and were very happy with the service. We had contacted the hotel when we were planning our trip and asked for advice on transportation from the train station, help securing museum tickets, and recommendations on touring some of the sights. When we arrived tickets were waiting for us and all of their recommendations... More

Nice hotel, nice breakfast, helpful employees just a 5-10 minutes walk to the cathedral... also about 10 minutes to the bridge Vecchio... Quite satisfied with the hotel - only the dust cleaning is a little problem. Just the dust cleaning was a problem.... if you leave something on the table you'll have to swipe of the dust from it; Otherwise... More