I stayed there twice and always stayed in the economic room with shared bathroom. Prices was always VERY interesting! A bit cold at night but enough blankets to make us feel warmer. Perfect location in the centre of Florence, with easy access to all the main monuments and to the train station Santa Maria Novella where we could take the... More

Location excellent, staff nice...Room, quaint, quiet and clean. Overall, great value for the $, I would stay here again. Breakfast was basic, sweet breads and coffee, but was always prepared on time. PS our trip was June 2011...I'm just a little late in completing my review.

The owners of this hotel are completely crazy! In the event that you have a complaint you will hear a series of unsatisfactory / contradictory responses and will be talked over / screamed at / locked in! Yes we got locked in! I just read all their responses to the bad reviews and it all sounds exactly the same as... More

My husband and I stayed at this hotel for 3 nights in September 2012. The staff was very friendly and helpful. We loved the location, because it is close to the Duomo, the main part of the city and it is really easy to get to and from the train station. The room was a bit old, but fine.

We stayed here for one night in October. First of all, the receptionist was pretty much fluent in English, and since we arrived very late and most restaurants were closed, he helped us locate the nearest McDonald's so we could grab a late night dinner. The hotel is in walking distance from most things, so we had no trouble getting... More

The only complain is the excesive noise it has just outside. Its a very noisy street 'cause of the 2 bars around this lovely Pensione. The windows just dont block the noise. Besides that, and the problems with wifi in the room (only in the reception and breakfast space is good the signal), this place is really good. Walking distance... More

My husband and I stayed at this hotel for our year anniversary. It was a perfect find. The staff was so accomodating, helpful, and a pleasure to be around. We especially loved the location. It is so close to the Duomo and main part of the city. It is also very easy to get to and from the train station.... More

Location, cleanliness and courtesy make this hotel a greate choise for a special stay in the magical Florence. I recommend everyone to come here. Good and fast communtication with the ownes by e-mail before our arrival. THANK YOU FOR ALL!

We stayed here for 3 nights and we can raccomended this hotel for sure!!! Location: in the heart of Florence 30 mt from Santa Maria Novella max 10 minutes by walk from the Duomo. Room: very very clean and comfortable. Staff: it's a family run hotel and they are nice and so much helpfully. We'll come back ciao Lucy.