The best thing about the hotel was the receptionist . Extremely friendly with a good sense of humor , she made us feel at home immediately. The location is good , near the railway station and the central Market and the Duomo .Room size is Ok and clean. No breakfast is served. But you can walk downstairs to a nearby... More

The hotel was easy to find and well located near the train station. After walking up the steps to the 1st floor we were greeted by the most lovely lady, Nadia, who checked us in and helped us by marking all the best sights on a map. She really was wonderful and it makes me feel somewhat guilty for what... More

This hotel is fantastically located and is very clean. The staff are super helpful, and I felt very safe behind multiple gates and doors. The bathroom is a weird shape, so that you could literally sit on the toilet or the sink and shower. It is a walk up, but since the building is over 300 years old this is... More

I left my mobile phone in the hotel but they send the SIM card for me. And they help me keep my phone. So good service!! so nice person! And the bathroom is really good.i stayed in this hotel for two nights. And also the location. It is near the train station. so it is convenient for us . And... More

With Hotel Elite what you see is what you get. This hostel is fantastically located, and as other reviewers have noted - offers rooms at amazingly cheap prices compared to other lodgings in Florence. It's only a few minutes' walk to the main train station, and you can be down in the main square at the Uffizi in 10-15 minutes... More

This hotel is located near Santa Maria Novella train station and is convenient to the local piazza. The hotel does not have a lift, but the host helped us with our bags. The room was small but comfortable with a sink and shower. There is a shared bathroom down the hall. Staff were friendly and helpful. We stayed just one... More

The location is fantastic, and the price is great, but the shared bathroom that we had to use (toilet only, the shower was in our room) had an awful sewer smell. That really but a major dampener on our stay there, making it hard to recommend. More

Apparently you can only check-in at between 10 am and 4 pm. If you arrive after this time then you have to go to the sister hotel to check-in. This was meant to be around 50 metres but it was more like 350 to 400 metres, which is quite a struggle when you have all your luggage and we are... More

We stayed here our first two nights in Italy. Accomodation is budget, so don't expect anything spectacular, but it was very clean, the hosts were very helpful. They didn't even get angry at me when my hair straightener tripped the breaker (stupid American...that's me!! haha). They offer a breakfast for 5 euro at their sister hotel across the Piazza Santa... More