We had a great time in that Relais. We stayed 3 nights over Easter and really enjoyed it. The rooms are really nicely decorated and with a fantastic view on the Santa Croce Church. The hotel itself is gorgeous and really personal and quiet. The personnel was great, really friendly and helpful!

Relais Santa Croce is a 5* star property and is the old home of the treasurer to the Pope. The property itself is grand and charming with incredibly high ceilings and a literal work of art. The staff is very professional and personal. The entire team, including the GM, makes you feel at home and very welcomed. The rooms are... More

If seasoned travelers are paying homage to treasures of the Florentine Renaissance, this hotel is the right venue for maximizing art and history. Part of the Baglioni Collection - like the Luna Hotel Baglioni in Venice – the Relais Santa Croce has superb standards for room amenities but is never cheap, especially in Florence which is known for high prices.... More

Home from a disappointing trip! Booked a Junior Suite based on the leaflet and the website and paid E595 each night for three nights for basically a double room with ensuite and a 2m square wardrobe "room" by the door. In my view - thats not what a suite is... and not what the leaflet showed.. or the website. When... More

The staff were excellent and very friendly. The breakfast too was very enjoyable. We regret the room was very cold on the first night but this did get resolved. We had a room service dinner and the food was disappointingly only ok and expensive. The wine was very expensive; we paid €100 for an ok bottle of champagne! If these... More

We stayed at the hotel for four nights and found the staff very helpful and always pleased to help and assist. Great location, all sights and places within easy walking distance. Some really good restaurants close at hand. Very quiet at night and a haven to rest tired feet from a days walking !!!! Have no complaints and would highly... More

My husband and I spent nearly a week at the Relais Santa Croce on vacation. I'm a bit conflicted about this hotel. The facility is everything you would expect of a small charming boutique hotel in a former palazzo.. That is also wonderfully located. We had reserved a suite several months in advance. Check- in was smooth and all staff... More

We used to stay at the 4Seasons in Firenze but since last time they charged us internet access on top of steep room prices we decided to go somewhere else. Well done, as the RSC is in an even better location and offers luxury at a much more affordable price. As with any city hotel in narrow streets you should... More

We were very pleased with this hotel and the staff, especially Roberto, who offered his assistance in making future hotel reservations and dinner reservations. He has a positive attitude, as do all the staff and management. Our room was large, clean and bright. When we arrived, we were greeted by a staff who offered us a drink. Our only complaint... More