The BIGGEST MISTAKE of my life. After reaching the hotel, we were met with the a very rude staff member (Marco) who treated us terribly. After sensing our displeasure he offered to cancel the stay and return the money which I had paid on arrival. We were more than happy to do that. After reaching home I realized that he... More

I would hardly call this a hotel,as there are NO,hotel amenities.I looks like some one took an old building and turned one floor into rooms. It is also on a very noisy corner,and you need to plug your ears ,to get any sleep. Once again,I find that free wi fi,only extends to the lobby although they advertise it to be... More

Stayed here for 3 nights whilst in Florence, found the place overall excellent value for money with very friendly staff and clean large bright rooms. Positives- very secure, clean (think it has been recenlty renovated), quiet. Negatives- may be a little out of the way for some about a 10 minute stroll into the center of Florence (we diodn't find... More

Room large, clean with old world charm, lake a private room in someones home, close to train station and everything else. More

This is hands down the worst place I have stayed in - it does not deserve to be called a hostel. The place appears to have a split personality - the 'hotel' reviews I have read are all glowing, whereas the 'hostel' ones (and my experience) refer to a dirty, disgusting hostel with a nasty, threatening owner. We were shown... More

I've never been in a hotel / hostel in which he treated me so badly, the last straw was that when i get home and make the review of the hostel, the owner sent me insulting emails. For this very strongly recommend looking for another place to stay. More

In addition to an ideal location (just beside the train station) , my room had a gorgeous fresco on the ceiling, a charming canopy bed, a giant bathroom and shower, and a terrace. I had friends also in Florence who were spending twice the money for dirty rooms in worse locations. The staff was more than helpful, and I was... More

My husband and I are just about to check out after a week here at Residenza Millennium and I am almost in tears! I am so sad to leave Florence and this wondreful hotel. We booked it but I'm not going to lie we were a little skeptical before getting here. Well, we arrived here and we had the best... More

The hotel is brand new, the bathroom in our room was immaculate, flat screen tv, air condition work perfectly! All of the people at the hotel were like a family. I was deeply moved by their service. I strongly recomend anyone who is going to visit Firenze. More