I stayed here this week. Friendly, helpful and genuine people. Lovely spacious room, clean and cared for. Far exceeded my expectations and I would go back in a flash. Just is missing a kettle and cups.

We stayed there.... Fantastic place, very nice people run the Relais Florence, Marcela and Piero are amazing, central location, the train and bus station are close, clean rooms, nice price, Piero gave us all information that we need (pubs, restaurants and sightseeing)so very nice stay.

The hotel is running by a lovely family. They are friendly & helpful. Room is big & clean. Yhe hotel is at 1sf floor, thus no need to bring our big & heavy lugguages to walk the stairs or take the little elevator. It only few minutes walk to SMN station and 10mins walk to the historical places. If you... More

I stayed in Relais Florence four nights. The room I stayed is in a dark filthy alley down the road. Location wise, the hotel is perfect. 5 min walk to train station and S. Maria Novella, also walking distance to Duomo and other attractions. But the flip side of good location is that there r some bars nearby, so it... More

Enjoyed our stay here the past 3 nights! My sister and I shared a room and for what we paid, it is very nice! Rooms are big, beds comfy, clean, very friendly, helpful owners. Enjoyed it a lot! Also a convenient location! Thank you!

I booked this room a month before my trip due to the good reviews, location and price. We turned up at about 3pm (well after check-in had started) to be greated by a young girl opening the door. She said her dad would be with us in 10 minutes, half an hour later he actually showed up. His wife had... More

The owners of this B&B are very helpful and speak English. Just around block from Railway Station and you can walk everywhere. The room was a good size. We stayed 3 nights.and enjoyed our stay.

We stayed three nights at the Relais and really enjoyed our stay here. The hotel is walking distance from the main train, bus station & most tourist attractions in Florence. The owner Pietro is a very nice guy, always ready to help (speaks good english as well). Also Pietro's help on planning your day, is probably far better than any... More

It is very close to the station but yes it is a Guest House / BB and not a hotel or so. I think all the rooms are big and they have good room space. The height of the room is quite impressive :) . but has a sweet balcony door although not much of a balcony. But the owners... More