My two daughters and I reserved one night at Katti House. Got a good rate with cash payment as a Rick Steves recommendation. Good communication via email. We were disappointed to learn that we had to stay at the nearby B&B not Katti House. The woman helping us did not know the internet connection code, spoke little english, and said... More

When we travel, my wife and I look for a clean, comfortable room, central to the old city, with local flavor. The Katti House was all of that. Not a 4 star hotel, but not 4 star pricing either. Owner spoke little English, but she is very nice and a gracious host. We found her restaurant to be among the... More

My sister and I stayed here for one night. We had difficulty connecting with the owner, Maria, when we arrived. No one answered the bell. A sign directed us to the restaurant down the street, also owned by Maria, but that was closed. We came back later, having to schlep our luggage in the meantime. Maria speaks almost no English.... More

They have added to the original pensione with a piano2 down the street, giving travelers a choice between the original eccentric and wonderful hotel in an energizing locale with her tables-on-walking-street trattoria next door, or a more reserved and quiet brand new quarters in a buildingi with apartments and professional offices. In reading the ratings, keep in mind that some... More

Out dated hotel, AC & TV don't work, small bath, only a shower head without even a shower tray. Towels are more like cheap table cloths. Staff are not professional and unwilling to help for a basic simple task like storing your luggage after check out time.

I had a good experience here. I checked in easily (they were waiting) and was taken to their 2nd location down the street. Even though very very very little English is spoken, we managed to communicate ok. My reservation was a little bit different because I was staying, leaving and coming back. My room was basic and clean and was... More

Our 5-day stay in Florence was made memorable because of the warm and friendly welcome we received from Madam Maria and her family. They manage a beautiful set of rooms and a trattoria (located 2 doors away) and from here, my family and I explored all the sights of Florence on foot. We also walked to the train station to... More

We had a wonderful experience at the Katti House. It is centrally located, clean, and quaint. Our room was quite large with a big window that opened out to a roof top court yard. The rooms that are on the street side can be a bit noisier. The Katti House location was key since we used Florence as our base... More

We didn't get anything for breakfast except stale croissants and instant coffee. We had to drag out suitcases up and down three flights of stairs...no one to help. Clerk could not speak (at all - no voice) and we could not understand him. TV did not work. Bed uncomfortable. Unfortunately these conditions seem typical in Italy.