Came to the hotel at a very late hour. The reception staff is very friendly and helpful. Though it is not a 4-5 star hotel but the friendliness of the staffs is a 5-star. They helped us to book a room for our next trip. Thought us where to park our car. Room is average but pretty clean though it... More

We only stayed one night here as part of a group tour and each of our rooms were different. I wish I could remember which room # had the best interior but it was a quad that had soaring ceilings that were ornately designed. The room was large enough to fit eight people, although I don't know if that would've... More

we stayed here as part of a tour group. the hotel is on the budget side. we got a family room with a double and 2 single beds for me and my partner, so room was large though cluttered with the beds. bathroom was tiny, a bit moldy, and the thinnest towels i have ever seen. Couldnt even use them... More

Our group of 2 teachers and teenage students stayed in the Hotel Arno for two nights at a very good rate. The hotel was booked by colleagues on our behalf. On arrival we were greeted warmly and shown to our rooms which were basic but clean. Staff very pleasant and helpful, ordered taxis and offered recommendations on places to visit... More

We stayed here on a Top Deck tour. The hotel was very run down and despite us asking for a non smoking room we were very bluntly told by the front desk that all rooms in all hotels in Italy are smoking and that we would have to deal with it. We persisted and got moved to another room which... More