After trying to give us a room in the attic with no real window, we got a big room on the first floor with one large door...the window. Very clean room with extra single bed. Bathroom tiny, water pressure for the shower(if you can fit) was really limited . Don't try to wash your hair! Staff very nice and helpful.... More

We stayed for seven nights in a ground floor apartment. The apartments are in the building next to the main hotel. Our stay was late June 2012. It was hot however our room was nice and cool. Our room did not include breakfast however we ate breakfast most mornings for a nominal fee. The food was very good and it... More

We stayed there for one week with our two children (2 and 4 years old). Very nice people made us feel welcome. They helped us with the children, uncomplicated and flexible. The rooms are styled authentically and they are clean. The hotel is perfectly located if you have a car, because it is close to Lucca and you can easily... More

We've just returned after spending 3 nights at villa cheli. The hotel itself is lovely and our room was spotlessly clean. The room itself was quite big however the bathroom and shower cubicle were very small. A bonus was having a fridge in the room which was great for drinks in the 32 degree days. I was a little put... More

Had a charming Tuscany experience in Vila Cheli, which has a magnificent view. It is a lovely location, perfect for resting and visiting Pisa, Lucca, Sienna and the sorrounding tuscan landscape. Nice furnished rooms, friendly staff, only decent breakfast. Nice dinner on a lovely terrace in the evening (they have their own garden with tasty vegetables), very romantic atmosphere. Magnificent... More

Villa Cheli is a really friendly hotel, well placed for seeing the sights of Lucca. All of the hotel staff were incredibly friendly and took a great deal of time and trouble to really look after us. The communal areas have an air of shabby chic but are a great place to relax with friends in the evening over a... More

Stayed en route to flying back to the UK. The accommodation we stayed in was very clean and the shower room was excellent but for the 300 euros we paid for a basic room for two adults a nine year old daughter could have probably bought the lot. The air conditioning was non existant in our chamber and being an... More

Check in took a while, check out took much longer. The Pool chairs don't have cushions, and if you are unlucky enough to have a group of children around, its pretty noisy. Having said that, the rooms are large and clean, the bed is perfectly comfortable, and the restaurant serves up an impressive meal. The noisy children careening around the... More

We stayed three nights (three children and two adults) in one of the apartments. It was clean, big enough ( however the pots needed a good cleaning) and the staff made the beds, changed towels and provided toilet paper every day. We weren't used to this at the previous places, we stayed. The breakfast buffet was all right (I guess... More