This is a gem and deserves 5 stars. We stayed for 3 nights, having travelled from Florence, and the peace and quiet was just what we needed. Fabulous location and very comfortable rooms - we were in the annex where the facilities were excellent. The staff were very helpful and friendly. The refreshments on offer during the day in the... More

This is a lovely hotel right in the centre of Lucca. The staff was very helpful. The parking is a bit restricted but we had no problems. Rooms are confortable and clean and breakfast was very nice. The only thing we missed was having a proper bar in the hotel to enjoy a drink before bed. All in all I... More

I adored this hotel. From the first impression at reception- to the room that far exceeded my expectations- I struck gold with finding this place in Lucca. The location was fantastic- I was able to walk both nights to restaurants recommended to me by the front desk. I stayed in the annex across the street from the main part of... More

We were a group of 11 staying for 3 nights. I had stayed at this hotel before and my second stay was every bit as good as the first. I have visited Lucca on a number of occasions and I would always stay at the Ilaria if I return to Lucca. Everything about the hotel is good, and this is... More

We stay during the month of April in the building a block down from the main hotel. The room was spacious, clean and very comfortable. The location was right at the gate to the old city and you could walk to the train station. There was parking for our car and you need only ask for it in advance and... More

This is a delightful hotel in a great location with dedicated employees, a pleasing ambiance all spoilt by a poor night’s sleep. Ten of us held a meeting at the Ilaria over 3 days and we could not have been more impressed with the support and the friendliness of just everybody. The large meeting room is in a 14C deconsecrated... More

I booked this hotel based on reviews on this site, but will rely on personal recommendations from now on. Travelling as a single woman, I was initially rather taken aback to have been put in a room that opened onto a terrace where other people were sitting and could see right into my room, as there were no proper curtains.... More

Stayed at the Ilaria for only one night but we would definitely return. The staff are extremely helpful and friendly, whilst the room was very clean and well presented. An excellent shower and complimentary snacks/drinks before 7pm were a welcome sight. The breakfast was very tasty, with plenty of variety.

We spent 4 nights there in March 2013. We found our stay very pleasant indeed. Great location within the old city wall. Great helpful staff, clean functional rooms. Breakfast was OK too, though it could be easily improved, if there were MORE bread choices (real, fresh bread from the local nearby bakery!) and FRESHLY fried egg and bacon, instead of... More