Booked a standard room and where not happy as it was in a corner with just a small window.
After expressing our feelings we got a a very nice ( luxe ) room with beautiful view. So the staff was very helpful but you have to realize that was possible because it was off season! The location was beautiful. View...
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I am planning to stay at this hotel in a few weeks at the rate of $900 a nite and I am very concerned abt all the negative comments posted here..espcially the attitude of management and cleanliness of the rooms. I am encouraging the owners to heed these comments and try not to have to defend their hotel but to...
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Madam, sorry for the delay but what do you want me to say? that all those comments are false? that we are the most beautiful hotel in the world? I believe truth is in between...being an open source everybody can live comments on a social network as this one; guests who really stayed at the Hotel or "impostors" that just...
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A fantastic ralais in an old typical casale of tuscany. each room is a masterpiece, and the staff will make you enjoy each moment of your stay. very professional service! for the breakfast they serve a variety of breads and some local products.
the restaurant of the hotel is fancy and also perfect in every detail. it's not a cheap...
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I can't believe this hotel is part of Relaix & Chateaux! The hotel looks TERRIBLE! It looks like they are going out of business. Money was stolen from my husband's wallet and the hotel manager did NOT offer any help or assistance. She actually told us it was our fault because his wallet wasn't on the safe! We wanted to...
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Dear Madam,
First of all I really regret that you had a negative experience, however I must admit that while reading your review, I felt a great animosity and a deep intention on your side to harm us as much as possible...and this, it's a pity...I can understand that you might have been disappointed or that the hotel didn't fulfill...
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We stayed a night here and left the kids with their grandparents.
Everything was as it should be - a true delight and the chef is a wonder!
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Having stayed here 2 years ago I decided to make a return visit. The hotel has been a member of Relais aux Chateux for the best part of 30 years. They have their own way of doing things that to some may feel a bit stand offish but to me is authentic. The rooms have been recently update and are...
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I stayed at this property for 4 nights. We ate at their famed restaurant and although found the food interesting it was grossly overpriced at about 300 euros with a couple glasses of wine. And the wine pours by the way are the smallest I've ever seen--about a third of a normal pour, they probably get 20 to 22 glasses...
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Dear Mr & Mrs Kelly,
First of all i would like to introduce myself.
My name is Nicolo Grossi, i'm responsible for the marketing activities within la Certosa, while my sister Anna Claudia is in charge of the hotel and restaurant management. Said this, i must admit that your review left me under shock and i even found it a...
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A good choice as a base for Tuscany day trips - outside but near the City walls in Siena. Be sure to travel with gps; it's not easy to find. Comfortable rooms, helpful staff, fine restaurant (if not up to the 1 Michelin star that it has, or once had). Not suitable for anyone who travels with a laptop and...
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Dear Sir or Madam,
first of all thank you very much for coming to la Certosa di Maggiano. Yes, the Hotel Certosa di Maggiano is only 1km from town and it is not so difficult to find the hotel. Next time you come, please feel free to check on our website the page "How to reach us", you will find...
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We stayed in this hotel last year during our Italy trip. We had heard great things and were very excited. My husband had even heard a lot about their restaurant "Il Canto' and had made a reservation quite a few days before. We had budgeted our hotels in the other cities so we could stay here as it is quite...
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Madam, first i really would like to express all my regrets for your negative experience. The Hotel Certosa di Maggiano is now within the Relais et Chateaux for 40 years and if I am saying this it's mainly for one reason that to be part of the Relais et Chateaux you must fulfill certain standards and you get regularly undercover...
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The food is the best, the service incredible. If you like small hotels, with impeccable service, this one’s for you. It is a great place to get away and relax. The only down side is no internet service in rooms, and no high def TVs. Internet service and computer are available, just not in your room. We would definitely come...
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