Hilton Basel (Switzerland): See 218 Hotel Reviews and 82 Photos

Also Known As:: Hilton Basel Hotel Basel; Hilton Basel Hotel; Hilton International Basel; Basel Hilton International; Basel Hilton

Address: Aeschengraben 31, Basel CH 4002, Switzerland

Phone Number:

Region: Switzerland > Basel

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#12 Luxury Hotels in Basel

Price range (per night): RM625 - 1,562

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Located in the heart of the beautiful city of Basel, Hilton Basel is within walking distance to the central railway station and city airport public shuttle terminal. The Basel-Mulhouse-Freiburg Airport is a 15-minute drive away. Exploring Basel is easy, as we offer complimentary public transport tickets to our guests staying at the hotel. After a day of sightseeing or working in multi-cultural Basel, we invite you to our cosy restaurant Wettstein and our bar with a great selection of international and Swiss specialities as well as delicious daily buffet. Our guests may relax or work out in the fitness area, indulge in a massage or refresh at the indoor swimming pool. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, Hotels.com, Otel, Olotels, Priceline, Venere, Tingo and HotelsClick so you can book your Hilton Basel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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218 reviews from our community

See which rooms travellers prefer - 14 traveller tips

Beach1171

Toronto

Top Contributor

52 reviews

17 hotel reviews

Reviews in 32 cities

32 helpful votes

“good but not cheap.”

Reviewed 10 May 2013

The Staff are friendly and efficient. This is an older hotel but well managed and worth the bit extra for a room on the executive floor – here you get access to a lounge that is opened for several hours a day including breakfast. This was booked ahead of time and pre paid to get the best rate which can... More

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Dear Guest, We really appreciate your summary of impressions concerning your stay at Hilton Basel. Your comment shows us that you are very satisfied with our executive rooms and hotel location. It is true that the executive floor provides unique advantages such as executive lounge including breakfast and a stunning view over the city of Basel. Booking advanced purchase rates... More

Patrick K

Markham, Canada

1 review

“hotel review”

Good service and good accommodation - arrived in Basel after a long flight so was ready for a rest. The staff was very helpful and accommodating. the room was clean and fresh. It was very centrally located near the train station and trams for travel. it is an older hotel but i understand it will be updated in the near... More

Review collected in partnership with Hilton Hotels & Resorts

Dear Guest, Thank you very much for your feedback. We have been reading with great pleasure that you experienced a great stay at Hilton Basel and appreciate location, staff attitude and room cleanliness. We will communicate your comment to our team members who are always very fond of recognition received from our guests. We are looking forward welcoming you again... More

wkhloh

“Friendly staff. Clean rooms.”

Reviewed 7 May 2013 via mobile

I stayed at the Hilton for 4 nights. Had a pleasant stay. Hotel staff were very friendly and helpful. Breakfast buffet had good variety. Eating in the hotel was rather expensive. Found it rather odd that in order to iron my shirts, I had to bring it a separate house keeping room to iron. Also no free Wifi anywhere on... More

Dear Guest, Thank you very much for your feedback about your visit at Hilton Basel. It is great to recognise that friendliness, helpfulness of staff as well as breakfast buffet and cleanliness was to your complete satisfaction. Of course all your inputs – positive and negative – will be discussed with our teams. In regards of the iron facilities we... More

pavouch

Basel

198 reviews

65 hotel reviews

Reviews in 57 cities

49 helpful votes

“Once again there, again very happy stay”

Reviewed 5 May 2013

Once again I stayed here. I got again my most prefered room and all stay really was good. Ececutive Lounge got a new touch. Only sad its closed on weekends just at 20.00 hrs. I slept wonderful, had some troubles with make coffe facility but got an very nice and spontanic sorry. All i really can is to recommend this... More

See 14 more reviews by pavouch for Basel

pavouch has 2 more reviews of Hilton Basel

“Superlage guter Service”

Reviewed 3 January 2012
“again there, again satisfied”

Reviewed 23 December 2012

Dear Guest, It is to our great pleasure that you were fond of your experience at Hilton Basel especially regarding room choice, new executive lounge furniture and friendliness of staff. Please accept our apologies for any inconveniences caused by the new executive lounge opening hours. However we kindly ask for your understanding that the closing at 8 o’clock p.m. is... More

Eric J M

Bloomsbury, United States

“Hilton Basel”

Reviewed 29 April 2013

Rooms are clean and comfortable. Staff very friendly and service oriented. Food provided by room service was good. Only issue was internet connectivity and lack of a fitness facility. There's a pool, but only a rack of dumbels for a fitness facility.

Dear Guest, We are grateful to know that your felt welcomed and home away from home during your time at Hilton Basel. We really appreciate your inputs and will cascade your comment to our team member since they are always very glad to recognise that guests value their efforts. We apologise for all inconveniences caused by the fact that fitness... More

James P

Basel, Switzerland

1 helpful vote

“My recent business stay”

Reviewed 28 April 2013

Been staying there over 10 years. Friendly helpful staff and very convenient location next to Swiss train station. Only food not that good, jused to be much better. No problem as a lot of resturants nearby to walk to.

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Dear Guest, Thank you for taking the time to write down your long term impressions of Hilton Basel. It is great to know that helpfulness of staff as well as location are meeting your expectations. On the other hand we deeply regret that in your opinion food quality of restaurant has been decreasing over the past years. Please rest assured... More

Carlo T

Windham, United States

“2-day stay after arriving in Switzerland”

Reviewed 24 April 2013

Excellent service, very complementing staff, overall outstanding service specially when you where missing your luggage from the airline. The free passes for the local public transportation system just reinforced the overall positive experience.

Dear Guest, Thank you so much for your great comment about your experience at Hilton Basel. We are very happy to know that the friendliness and helpfulness of our staff exceeded your expectations. Gladly we will share your impressions with our entire team since such positive feedback is always very motivating. Please rest assured that it is one of the... More

Thomas M

Dundee, United Kingdom

“Good Concierge & Transport links”

The Concierge was extremely helpful when my prepaid taxi did not turn up. Because the hotel is right above the train station I took a 10CHF train ride to the airport instead and was in plenty time for my flight. In fact the location of the hotel is ideal for transport and next time I will not take a taxi.

Dear Guest, Thank you very much for publishing your report about your stay at Hilton Basel. We are very glad to know that you are very satisfied with our concierge service and of course we will forward your appreciation to our team. Please be informed that you can easily take the public bus no. 50 from airport to the hotel.... More

Jacqueline F

Warren, United States

“Hotel experience is looking and feeling tired”

Reviewed 18 April 2013

Staying in Basel which is quite a nice city, however the Basel Hilton is showing it's age. The accomodations are just OK. Issues with interent access is just awful for those people coming to work here. Breakfast you can expect to pay as much for a nice dinner for 2 back in the states. Although it is a varity of... More

Dear Guest, Thank you for summarising your impressions of Hilton Basel. It is to our regret that you were not satisfied about internet facilities, breakfast value and overall accommodations. Please rest assured that we have contacted our internet provider in order to improve stability and quality of internet connections. In addition all inputs about general appearance & condition will be... More

Stevie390

Surrey

87 reviews

87 hotel reviews

Reviews in 72 cities

48 helpful votes

“Mostly good but some expensive extras”

The Basel Hilton is in an ideal location opposite the main railway station, in the heart of the business district and close to the old town. It is a landmark building with a somewhat idiosyncratic character. My room was a good size and well furnished with lots of wood and ‘marble’ evident. Coffee, tea, mini bar (of the annoying type... More

Dear Guest, Thank you very much for writing down your detailed feedback. Please let me express that we are very sorry to know that value for price of extras such as internet and breakfast did not fulfil your expectations. We kindly inform you that complimentary WIFI is a benefit for all Gold and Diamond member of our Hhonors loyalty programme.... More

1-10 of 218 reviews

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Hilton Basel Hotel Reviews, Basel

Hilton Basel

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