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RAMADA PLAZA Basel Hotel and Conference Center

4.0 of 5
Messeplatz 12, Basel CH4058, Switzerland
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RAMADA PLAZA Basel Hotel and Conference Center
Ranked #12 of 56 hotels in Basel
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249 reviews from our community

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Traveller rating
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Date Rating
London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 May 2013

This is a strange mix of a hotel ....designer chic but space poor . The rooms are fairly small and a little rabbit hutch in feel , despite great views on the higher floors . The bathrooms have fairly small showers for taller people (and why do the cleaners replace the shower back to "neutral " when you have spent... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
15 May 2013

Dear Jonathan Thank you for taking the time to post a review of your recent stay at our hotel. We were disappointed to learn that on this occasion we failed to meet your expectations. Please know that your feedback is extremely valuable to us, and we will utilise your response by continuing to focus on making each and every guest... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2013

The Ramada Plaza was on special offer at Expedia when we needed to find somewhere to stay in Basel for a weekend, so booked it without paying too much attention. It was a little way from where we needed to be traveling to and fro from (St Jacob Stadium), but looked suitably swish from the pictures and was a good... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
11 May 2013

Dear Guest & "Reviewer" Thank you very much for your positive review of your stay. It is nice to hear, that you overall appreciate our services and offers! I am sorry to read that the wifi in your room did not work properly. Please accept my apologize for any inconvenience. It would be our pleasure to welcoming you back to... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 May 2013

The Ramada Plaza is a good option for business travellers to Basel. Likes: Comfy beds Free, fast internet available throughout the hotel Well equipped gym Good breakfast Nice bar on the top floor with good views over Basel Good location close to the convention centre and Badische Bahnhof Dislikes: None

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
11 May 2013

Dear Simon Thank you very much for your positive comment. It is nice to hear, that you overall appreciate our services and offers! It would be our pleasure to welcoming you back to our hotel in the near future – see you soon again, your RAMADA PLAZA Basel Team More

Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 May 2013

Great business venue for corporate travellers. Who am I: 30-years old Westerner male living in South East Asia. Hotel Location: ideally located next to Basel convention centre and most of businesses main attractions. The room: although rooms are small, I had a stunning view on Basel old town Other comments: Great breakfast and very kind service. Internet: free and functioning... More

Was this review helpful? Yes 1
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
11 May 2013

Dear Alex Let me thank you for taking your time to write a review on the Ramada Plaza Basel As hoteliers, we strongly believe in the importance of guest feedback and are pleased to learn that you enjoyed your time with us. We are looking forward to welcoming you back in the near future. Kindest Regards from Switzerland, Petra Emmel... More

Novi Sad
Top Contributor
66 reviews 66 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 20 April 2013

Hotel is located very close to Basel Fair, on walking distance from old city part, city centre and both railway stations, tram stations are 100m distant. Position of Hotel is excellent. Staff is very friendly and efficient, fast check in and check out. Food offer is excellent, fast internet connection. Rooms are with city view, well fitted. Problem is that... More

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See 5 more reviews by mikimiki70 for Basel
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
22 April 2013

Dear Guest & "Reviewer" Thank you for taking the time to write a detailed comment regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. I do hope that we can... More

Toronto
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 April 2013 via mobile

You could eat off the floors of this hotel. The lobby area is one of the most uninviting hotel lobbies I have ever seen anywhere. It's a 4 storey atrium lit by fluorescent tubes all around, making it uncomfortably white. Definitely not a place to hang out in. The rooms are spacious with bathrooms that have lit floors. The minibar... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
22 April 2013

Dear Guest & Reviewer Thank you for having chosen our hotel and thank you for taking the time to write a survey on hotels.com. I was pleased to read that overall you enjoyed your stay together with your comments for improvement. In fact the lobby is not only a hotel lobby but also the entrance for the "fair tower" -... More

Amman, Jordan
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 9 April 2013

This hotel is from the best hotel during my travel life Great rooms Great fitness center such as sauna Restaurants are amazing with great food varieties Location is near from the major objects But some how is costly and above the current standards

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
11 April 2013

Dear Mr Maenaddassi Thank you very much for your wonderful review of your stay here in Switzerland. As enthusiastic hosts, we take pleasure in pampering you with outstanding quality and personal service. We are glad about your positive opinion and will pass this on to our team. We are looking forward to welcome you again at the RAMADA PLAZA Basel... More

Richmond, Virginia
Top Contributor
383 reviews 383 reviews
57 hotel reviews
Reviews in 144 cities Reviews in 144 cities
344 helpful votes 344 helpful votes
3 of 5 stars Reviewed 8 April 2013

We stayed at the Ramada Plaza Basel for three nights while visiting the city’s museums. The hotel met our needs adequately, if not luxuriously. The building lacks a soul. Located across from the Convention Center, the hotel caters primarily to business people. Therefore, it is not ideal for a romantic get-away. On our arrival, there was a mix-up with our... More

Was this review helpful? Yes 1
See 11 more reviews by DonPaulo for Basel
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
11 April 2013

Dear Guest and Top Reviewer Thank you once again for having chosen our hotel and thank you for taking the time to review your stay on Tripadvisor. It is very important for me to hear your opinion and read your comments, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we... More

Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 March 2013

Hotel is conveniently located next to the Basel exhibition area and easily accessible by public transport. The employees at the check-in desk were very helpful and efficient and check-in just took a couple of minutes. The rooms are o.k. for a 4 star hotel. Breakfast buffet meets expectations. There is a nice bar at the top of Messeturm, offering a... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
2 April 2013

Dear Marco Thank you for your review of your recent stay here at the RAMADA PLAZA Basel . I especially appreciate your comments about our staff. They are our greatest assets and it is nice to have them acknowledged. On the other hand I am sorry that you were not fully satisfied with our restaurant "Filou" which normally gets very... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 March 2013 via mobile

Inadequate service quality that does not match the prices they charge. - toilet seat not cleaned properly, traces from previous users - room service delivered 15 minutes earlier than confirmed, resulting in soggy pasta and salad - no turn down service - you do all the work for them - fitness room needs update - breakfast feels like mass feeding... More

Was this review helpful? Yes 1
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review
22 March 2013

Dear Guest Thank you for taking the time to complete an review on TripAdvisor about your recent stay with us. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as... More

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Additional Information about RAMADA PLAZA Basel Hotel and Conference Center

Also Known As:
Ramada Plaza Basel Hotel Basel
Ramada Plaza Basel Hotel
Ramada Basel
Basel Ramada
Address: Messeplatz 12, Basel CH4058, Switzerland
Region: Switzerland > Basel
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotels in Basel
#11 Business Hotels in Basel
#16 Family Hotels in Basel
Price range (per night): RM450 - 984
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The RAMADA PLAZA Basel Hotel & Conference Center,the highest habitable building in Basel, is located directly nextto the fair & exhibition site. Situated in the center of the city,close to Basel's Old Town and just 300 metres from BadischerBahnhof (train station on the German boarder), the hotelis an ideal starting point for sightseeing and excursions. The224 modern rooms in the categories comfort, deluxe, executiveand suite all have free Wi-Fi Internet, a desk, mini fridge,safe with a charger plug socket, cable TV, telephone, hairdryerand bathrooms with sophisticated lighting. ... more   less 
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RAMADA PLAZA Basel Hotel and Conference Center
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