I stay at the Airport Hotel Basel when I fly out of Basel on early morning flights. The hotel has a very modern design with clear structures and straight lines. The rooms are spacious and well designed, with all features you expect from a business hotel. Free WiFi, and complimentary water in the room. The staff is exceptionally friendly, no...
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Dear Dennis
Thank you very much for your positive comment. It is great to hear that you appreciate all our services and offers and it is our pleasure to forward your compliments regarding the exceptionally friendly staff to our employees – a great motivation! Thanks for recommending us to others and we are already looking forward to welcoming you personally...
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Shuttle to/ from airport plus shuttle to city centre. Rooms ok although air con has little affect. Tv has BBC 1. Not flexible on food- bar food very limited, so either restaurant or attached casino to eat in; menus not transferable. Take out a small mortgage for food and drinks, but this is Switzerland. Staff friendly and helpful.
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Dear guest
Thank you for your comment and your feedback. We are glad that you appreciated our services and offer in general, which we will forward to our staff. Furthermore we are happy to inform you, that there will be changes in the food offer and we will have more options at our hotel bar for our guests starting in...
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FEw minutes from the airport offering a free shuttle even very early. Modern and very comfortable rooms and very business style.
I will recommend it for all who care about comfort, design and convenience. Very afordable if you consider parking cost at teh airport.
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Dear Alain
Thank you very much for your positive comment. We are happy that you liked our hotel and that you would recommend us to others. Great that you made use of our free shuttle and free parking, even during vacations, probably with our park, sleep and fly offer!? It would be our pleasure to welcoming you in future again!
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i would not stay in any other circumstances except for early morning flight.
the atmosphere is very commercial, bright and flashy- influenced fron the adjacent casino design. not at all my taste. but staff was friendly and helpful, and they offer you an early coffee and croissant- from 4 and 1/2 in the morning- nice!
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Dear Guest
Thanks for your comment. We appreciate open feedbacks and opinions of our guests. We are happy that you could start your day with our free coffee and croissant early in the morning. We would like to inform you, that we will also bring you to the airport and pick you up afterwards again while you are parking your...
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Very convenient for the airport and quiet. Very attentive staff.
Rooms large and nice and clean. Restaurant menu disappointing and limited (room service menu was much more comprehensive).
Attached to the Casino.
Free wi fi and free transfer bus to the airport.
Not cheap but not expensive for Basel.
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Lieber Gast
Herzlichen Dank für Ihre Beurteilung. Es freut uns, dass Sie die Aufmerksamkeit unseres Personals geschätzt und unsere verschiedenen...
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Few minutes from the airport on a free shuttle. Great restaurant, very accommodating staff. Free shuttle to and from the city makes it even more convenient as transportation in this city is very expensive. Room very comfortable.
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Dear guest
Thank you very much for your comment & your compliments. It is our pleasure to bring and take you anywhere in Basel with our free shuttle service. Furthermore we would like to inform you that you can use the public transportation in the whole city for free with the mobility ticket which you get upon check in. We...
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We stayed in this hotel because of an early morning flight out of Basel airport. The rooms were spacious, clean and beds comfortable. The frequent bus stops right outside the hotel taking you into town (to the main railway station) in 10/15 mins and to the airport in 5/10 minutes in the other direction. There was a misunderstanding about our...
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Dear guest
Thank you for staying with us and for your positive feedback. It’s great, that you enjoyed the convenient location and the flexibility our hotel offers. We do offer family rooms with extra beds and or baby cots, therefore we do hope we can make the proper arrangements before your arrival next time. It would be our pleasure to...
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I have stayed at the airport hotel a number of times as I am a frequent Basel traveller.
The Hotel is ok, and the room rates are lower than comparable hotels in Basel.
Unfortunately the hotel is making up for the low room rates, by making everything else in the hotel really expensive. 19 CHF for 24 hours internet. The...
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Dear guest
Thank you for your comment which we highly appreciate. In regards to the internet charge please note that the CHF 19 for 24 hours internet usage applies only to the wired connection. The Wireless is free of charge throughout the hotel. For the water, please note all guest receive a bottle of water complimentary in their room and...
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During my 10 days stay at Airport Hotel in Basel, I have been pleasantly surprised of the hotel standard. The hotel staff is very friendly and with a good humor, which it contagious.
Especially I would like to thank, Saskia, Urike, Matthew & Raphael for outstanding service, during my stay!
The rooms are nicely decorated with free Wi-Fi (charge for...
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Dear guest
It was our great pleasure to have you here with us for 10 days! Thanks for your extensive comment, very nice to hear your compliments. We are more than happy to forward it to our employees, especially the one’s mentioned by you. Great that you enjoyed and made use of all our free services and offers. Thanks for...
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Very friendly and client-oriented service, cool barmen, small fitness club, sauna. The rooms are clean, ok sometimes you see it's not the youngest hotel. Overall nice hotel.
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Dear guest
Thank you for your positive feedback. We are happy to share this with our team members and it would be our pleasure to welcoming you soon again.
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