In the very heart of Bern, close to everything. Difficult to arrive by car on a Saturday aftornoon with the Marathon going on, streets blocked by police and parking painstaking to find. I wonder why, with modern information technology, hotel guests are not informed about these events so that they can plan their arrival accordingly? The staff is very friendly... More

Spent one night on a business trip in this hotel, staff is competent, efficient and friendly, lobby has a bar and the location is really good, within the city centre, minutes away from the train station. Rooms are ok, nothing special, worthy of a 3 stars hotel. Ideal for one night or a short stay in Bern. Prices are quite... More

Room furniture are old. Location is perfect, it takes about 5-10 minutes walking from central train station and just on the start of old town and shopping centres. Bern has a unique atmosphere in old town with a new shopping places under the houses. It is also ideal for 1-2 night stays and no mini bar in the room. Free... More

We arrived in pouring rain and were warmly welcomed and grateful that our room was available even though it was only 11 am. The room was light and bright with a view over the street at the front. It is clean and well-appointed and fully equipped with everything needed. A laundry in the hotel is a wonderful opportunity to catch... More

Friendly staff, nice and clean hotel, and great breakfast. The room I had was fairly small, but it had everything I needed. Certainly a hotel I can recommend. Iron and ironing board not in the room, but if you ask for it at the reception they will bring it to your room.

A basic hotel in the city center which is a short walk from most attractions. I have stayed in many hotels in Switzerland and Europe; even by Swiss standards this is really a 3 star rather than 4 star hotel. Pluses: 1) location (although if you are walking from the train station with bags, it's not "3 minutes" as others... More

Hotel location is great, 2 minute walk to train station, close to lots of bars and restaurants and located right in the centre of the city. Close to lots of shops too. Hotel staff were ok on arrival, pleasant but not very welcoming. Had a number of suitcases with me (1 large, 1 small and a bicycle case) and was... More

The location is great. I wouldn't count on getting full on the breakfast. For a 4 star rated establishment, the breakfast needs improved. It was good to have the front desk able to provide a currency exchange, but their compensation may have been a bit on the high side in my opinion. I would recommed this hotel and if ever... More

As we have learned to expect from Best Western internationally, our stay was great. Multilingual staff on reception made check in/out and answering questions a breeze. Complimentary drinks on arrival (choice of anything on the bar menu), was a welcome touch. Small bar/cafe in lobby was good. Our room was modern, spotlessly clean and offered all we needed, teamaking facilities,... More