We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 106 Geneva hotels »

Grand Hotel Kempinski Geneva

5.0 of 5
19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Hotel amenities
Grand Hotel Kempinski Geneva
Ranked #27 of 106 hotels in Geneva
4.0 of 5 stars 195 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

195 reviews from our community

    Trip type
Traveller rating
    71
    63
    27
    24
    10
Date Rating
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 24 May 2012 NEW

Hotel is situated near to Lake Geneva, although slightly a walking distance to the shopping district approx 10 minutes. The Looby is nice and has a modern look. The rooms also have a modern look, and rooms are new. The Hotel reception is very welcoming. The staff are excellent at the hotel. Also if you plan to rent a car... More

Was this review helpful? Yes
London
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 24 May 2012 NEW

Three of us arrived after dinner. They found our room reservations but took almost half an hour to check us in. Kindly they offered us upgrades so we went to my brothers room which was huge. However its bedroom area was locked so instead they gave him the room next door which was a small single!! We then went to... More

Was this review helpful? Yes
MD
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 23 May 2012 NEW

I've stayed here many nights for business, and I like it a lot. The service is great, and it's nice that the staff remembers me and my room preferences. Room service and housekeeping staff are great, as well as front desk staff. The rooms are spacious by European standards - at least the rooms I have stayed in. Some areas... More

Was this review helpful? Yes
See 2 more reviews by ptriciah for Geneva
bristol
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Its expensive but actually much better value than cheaper hotels. First class service and bedrooms make it worthwhile. Breakfast not worth the price though. The bar is atmospheric and has a good range of drinks with many people worth watching! More

Was this review helpful? Yes
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
15 May 2012

I am truly delighted to read your positive comments about our Hotel and that you have enjoyed your stay with us. Indeed our Bar is the trendiest bar in town. Looking forward to welcoming you once more on your next visit to the Grand Hotel Kempinski Geneva. With kindest regards, Thierry Lavalley General Manager More

DC
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I have stayed here frequently for business and have always been comfortable. The hotel itself is a bit gaudy, but the bed is comfortable and the bathroom is great. Balcony rooms are a nice touch if you can get one. The bathtub is deep- watch out, it's a potential slip-and-fall death trap. Le Grill has a nice menu. The service... More

Was this review helpful? Yes
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
18 May 2012

Thank you indeed for taking the time to comment on your recent stay with us. We are sorry to learn that the Hotel's interior & exterior architectural features are not to your taste, although you generally liked your guestroom and bathroom interior design. With regard to your preference for a room on the 8th floor (with balcony), should you not... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 April 2012

A delightful stay of four days in a very lovely city. Location is perfect - on the lake, near a shopping district, many colourful and varied local (and reasonably priced) restaurants. The rooms were spacious and modern with great bathrooms, an endless supply of fluffy towels and as comfortable bed as one would ever hope to find. The concierges were... More

Was this review helpful? Yes
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
10 May 2012

Thank you for staying at the Grand Hotel Kempinski Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations. I am happy to read that you enjoyed the lakeview, the spacious rooms, the comfortable bed, the fluffy towels and the friendliness of our concierges. I am personally looking forward to your... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 April 2012

Location is very good, walking distance to the best of Geneva. Rooms are very well decorated and size is fairly good. I have not had breakfast in the hotel but it seemed to be very good quality however a bit crowded. Overall, very good hotel to stay. More

Was this review helpful? Yes
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
10 May 2012

Thank you for selecting the Grand Hotel Kempinski during your recent stay in Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations. I hope to have the pleasure of welcoming you back and meeting you on your next visit to the Grand Hotel Kempinski Geneva. With kindest regards, Thierry Lavalley... More

USA
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 17 April 2012
1
person found this review helpful

In my opinion the worst choice among the better hotels in Geneva . Very impersonal , like a cruise ship , made for the masses. Room was large and clean but very generic. Breakfast area was crowded , buffet not kept fresh and gave a messy impression. The bar at night was terrible , I have not seen so many... More

Was this review helpful? Yes
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
4 May 2012

Thank you for choosing the Grand Hotel Kempinski Geneva for your recent stay. I am deeply sorry to read that our hotel did not match your taste nor meet your expectations. Your comments about the bar have been seriously taken into consideration, and I sincerely apologize about this uncomfortable situation. Please rest assured that strict measures have already been set... More

Poland
Top Contributor
52 reviews 52 reviews
Reviews in 21 cities Reviews in 21 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

OK, the place definitely hits the 5* mark. Amazing decors, great restaurant with an impressive full view of the Jet d'Eau and even a better brekkie, spacy rooms with comfy bed, friendly and professional staff. All this for CHF 600 / night, almost thought to consider it a bargain in a city with sky-is-the-limit prices... If I ever hit a... More

Was this review helpful? Yes
See 2 more reviews by Burek_Polny for Geneva
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
4 May 2012

Thank you for selecting the Grand Hotel Kempinski during your recent stay in Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations. I highly appreciate your comments about the decor, the bed comfort and the friendly and professional staff. Our commitment is to provide the highest level of service possible... More

Tallinn, Estonia
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 April 2012

It is a high end hotel and things work, staff is trained etc. I stayed in a deluxe lake view room, stunning view (lake, alps), with little balcony. Thought to mention- I like to sleep window open for the fresh air, so it got little noisy, especially in the morning as that side is by the street. City should lower... More

Was this review helpful? Yes
Thierry Lavalley, General Manager at Grand Hotel Kempinski Geneva, responded to this review
27 April 2012

Thank you for selecting the Grand Hotel Kempinski during your recent stay in Geneva. I am delighted to learn that you enjoyed your visit with us and that we met your expectations. I am glad to read that you have enjoyed our breakfast, our choice of pillows and found our large bed comfortable. Guest satisfaction and comfort is our primary... More

Travellers who viewed Grand Hotel Kempinski Geneva also viewed

Hotel d\
5 of 5 stars 98 Reviews
Geneva, Switzerland
Show Prices ABS:HotelCheckRates-d195979?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Eastwest Hotel
4.5 of 5 stars 262 Reviews
Geneva, Switzerland
Show Prices ABS:HotelCheckRates-d817240?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel De La Paix
4.5 of 5 stars 150 Reviews
Geneva, Switzerland
Show Prices ABS:HotelCheckRates-d228204?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 106 hotels in Geneva, ranked by popularity »

Been to Grand Hotel Kempinski Geneva? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hotel Kempinski Geneva

19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Price range (per night):* RM1,354 - 2,955

Owners: What's your side of the story?

If you own or manage Grand Hotel Kempinski Geneva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Hotel Kempinski Geneva
Show the lowest price for this hotel (from our partners)
Show Prices