We are extremely pleased with our 3 night stay at Hotel des Balances. Looking at maps ahead of time I wasn't sure of walking distances in Lucerne, but upon arrival found the city compact and accessible. The hotel is an easy walk from the train station, and the location could not be better for good restaurants, bakeries, weekly farmer's market,... More

35 Swiss Francs per night for parking, 35 Swiss Francs per night for a hide a bed (even with a reservation for three in the room), breakfast is an extra 20 to 40 Swiss Francs since I got a discounted room, etc., etc., etc. I felt like I was being robbed even before I made it to my room. The... More

Without doubt Lucerne is beautiful and we are so satisfied with our 2 night stay in Hotel des Balances. The hotel is less than a 10 minute stroll from the station across the medieval Kapellbruke Bridge. Our room was an upper floor double with twin balconies overlooking the river. There were extensive views across the square towards Mt Pilatus. The... More

This has to be one of the best hotels we have stayed in on our travels in Switzerland. The location has to be second to none with its location on the side of the lake and the food amazing with every possible choice for breakfast you can think of. However, what makes this hotel so amazing is the staff from... More

Two nights in Lucerne in May, 2013. Great city, ideal for a couple of days. This hotel is first rate and if you can afford it, well worth it. Make sure you get a river balcony room since that makes it all worthwhile. From the train station, just head out to the river in front of the station, look across... More

I stayed at this remarkable hotel for four nights last week and believe me, the hotel was the highlight of my stay. Just across the river, conveniently located near the chapel bridge,the hotel offers all the comfort with excellent service and great food. We flew in from Zurich and took a train connection to the town of Luzern and the... More

Stayed for 5 days in May. This place is what it's all about. amazing service, amazing staff, amazing rooms....try getting a $8000 Bang & Olufsen stereo at a Ritz or Four Seasons...you won't....every detail is incredibly thought out from the lighting scheme of the rooms to the whirlpool tub, balconies with AMAZING views of Chapel Bridge over the Rousse (sp?)... More

This is our second time staying at this remarkable hotel on the river, across from the beautiful Jesuit Church. We returned again after four years, as we fell in love with the enchanting city of Lucerne. We flew in to Zurich, and took the short train from the airport to The train station in Lucerne, pulling our luggage to the... More

thhis is the real deal. we had a beautiful suite overlooking the water. the room was stunning. the staff was warm friendly polite and spot on . the bar downstairs was very nice and the bartender was excellent. variety of drinks superb. the breakfast was great. This hotel deserves its excellent rating and everyone would have stayed longer. flawless.