The hotel is very conveniently located to the train station and just a short walk to the chapel Bridge and old town area. Our room was a good size, with a large bathroom and great shower. The room temperature was quite warm, but we solved that by opening the window, which made for pleasant sleeping at night. Breakfast was reasonable,... More

It's located right in the middle of the city and short stroll away from the lucerne bahnhoff and coop supermarket. The room itself is quite nice. We stayed in the corner room but unfortunately on the lower floor. Ask for higher floor since there is a pub/bar right next to the hotel entrance. Also there is a very good thai... More

The rooms were HOT, everyone in our large group agreed, many asked reception about it and were told that the hotel is set to a specific setting and can not be changed even though we all had individual controls in our rooms. Two very hot sleepless nights. We tried sleeping with the window open but that did not work, there... More

This is not a 4Star hotel, the first room I was given had no power out let in the room that I could see, when I checked with the front desk I was shown the power outlet was under the desk, they wanted me to get on the floor to use the power socket. After some discussion the hotel agreed... More

We stayed for 2 nights in Astoria Hotel, Lucerne as part of our Europe group tour. In total, we stayed in 8 different hotels in several countries. Sadly this hotel, made the most negative impression on me. The location is good, about 20 minutes walk to the city center. The rooms and bedrooms are average and I have no problems... More

We stayed 2 nights in this hotel. The location is wonderful, walking distance to down town and the lake. Our room was small and overlooked the inner courtyard. The weather was very hot and the air conditioning did not work. The employees smoking area was in the courtyard and they were noisy all through the night, the smell of cigarettes... More

Hotel is located close to the shopping area about 400 meters walk. Getting around is very convenient. Surroundings are peaceful as its not located within commercial area. Main station is also closeby and were able to take the train to Zurich wherein all time schedules are reliably on the dot. Front Desk personnel are very helpful. They were able to... More

We spent one night at Hotel Astoria. We took the train from Zurich to Lucerne and got off the train and asked a few people on the street how to get to the hotel. It was not RIGHT next to the train, probably a 7min walk from the main train station. Pretty easy to find given the modern facade. Check... More

We stayed here as a group in Aug'12 for 2 nights. The hotel location is excellent-very central and most attractions are at a walking distance and also has many pubs/clubs nearby. The hotel rooms are clean and aesthetically pleasing. The staff is however not as helpful- as my friend's family was initially provided a room with a non-functional air-con. On... More