We just stayed there for one night and we highly appreciated the cleaness, the staff of the reception and to be near the train station. After a long train trip it is so confortable to have the hotel just in front. We were in a family room for 3 quite large and I think that the bath area had been... More

We truly had an enjoyable stay in this pleasant hotel that is located in the very center of Luzern literally across the street from the Luzern Hauptbahnhof, a couple of blocks from the Kapellbrucke, an easy 10 min. leisurely walk to the Old Town over the Schweizerhofquai. The bus and tram stops are just across the street and this hotel... More

The location is close to the train station, walking distance to shops and restaurants, there's a Starbucks for those who just need their coffee fix. Rooms are alright, no airconditioning, altho the carpets could use a little bit more vacuuming (due to an allergic reaction to dust). Breakfast was pretty good, the chef was very accommodating to a dish request... More

Amazing place to stay. Everything about this place is perfect. Bang opposite the Luzern station, spacious rooms, although not modernly furnished but very well maintained, neat and clean. Breakfast was nice, friendly staff. You can reach the centre of city or old town in just 5-7 minutes walk. Overall a great place to stay. More

Right in front of the station is very convenient. It is "direct station" substantially and connected by underground passages and escalators in front of the entrance to the hotel from the first basement floor of the station. We were very happy to assign a large corner room with a sofa on the upper floors that can see the lake from... More

My husband and I spent two nights at this hotel. The rooms are clean and spacious, the bathrooms are very modern and large, and the location is perfect. The downside is there is a club in the same building and you can hear the music in your room, it kept my husband awake. There is nothing special about the hotel,... More

I went to Lucerne, Switzerland as part of a fourteen-day trip around Western Europe with my mother (I filed the under solo as it shares more characteristics). First off, I would like to praise the architecture and location of the hotel. It is situated in the heart of Lucerne, near the famous bridge, a train station with a supermarket, a... More

We spent a night at this hotel and were extremely disappointed: although the reception area is that of a 4* with a cozy starbucks coffee shop on the entrance floor, the rooms were filthy, old (the carpet was covered in stains) and the bathroom very basic (built about 20 years ago) and not clean. The breakfast buffet was good (big... More

Worst 4 star hotel i have seen- had a room on the 6th floor and had to listen to the disco music from upstairs the whole night. Reception guy promissed to do something about it; but it was just an empty promise. Bathroom was dirty. What a horrible night. More