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All 64 Lucerne hotels

Grand Hotel National

5.0 of 5
Haldenstrasse 4, Lucerne CH-6002, Switzerland
Hotel amenities
Grand Hotel National
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84%
Ranked #10 of 64 hotels in Lucerne
Most recent review
4 of 5 stars Reviewed 12 June 2013
Julesee London
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151 reviews from our community

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London
Top Contributor
64 reviews 64 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

After a dreadful experience at a neighbouring hotel, it was a big relief that we were shown to a very decent sized room with lovely furniture. The hotel hugs the shoreline of Lucerne's beautiful lake, and thus is very well located. Small downsides are that the hotel perhaps needs some updating and that the noise from the road outside was... More

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Nina S, Manager at Grand Hotel National, responded to this review
14 June 2013

Dear Julesee Thank you for sharing your experiences on Tripadvisor. We are glad to hear that you have enjoyed your time with us. We always appreciate every single feedback given by our guests as it helps us to improve our services. The Grand Hotel National is more than 140 years old and we always give our best to keep all... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 31 May 2013

When choosing hotels for our holiday I had no idea what a pleasure it would be to stay here. Thought we would treat ourselves as it looked gorgeous on the Internet. We were not disappointed. Gorgeous spot, amazing views, huge room with nespresso machine. Very spacious bathroom, comfortable bed. Great old world feel to this majestic hotel. Very close to... More

Was this review helpful? Yes 2
Nina S, Manager at Grand Hotel National, responded to this review
4 June 2013

Dear Bella F Thank you for taking the time to share your experiences with others. It was our pleasure to welcome you to the Grand Hotel National. We are happy to hear that you have enjoyed your stay with us and we have shared your nice comments with our team. We wish you all the best and hope to welcome... More

Farnborough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 March 2013

Our stay was only Tues to Sat, but we found the staff very friendly and they went out of their way to assist us. I lived in Luzern 15 yrs ago so wanted to locate old friends there, also to go to see Mount Titlis, we could not of had more help. I have family living nearby, so shall definitely... More

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Nina S, Leiter Ă–ffentlichkeitsarbeit at Grand Hotel National, responded to this review
2 April 2013

Dear Jacuqi464 Thank you very much for your stay with us and for your nice compliments. We have forwarded them to our staff as it is always nice to hear such great comments from our guests. It would be our pleasure to welcome you back to the Grand Hotel National in the future. Until then we wish you all the... More

Galesburg, Illinois
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 17 March 2013

It has been maybe 10 years since we last stayed here, and the hotel is still as special as we had remembered it. We opted to stay in a lake side room, NOT a junior suite with balcony, although it was offered at check-in for quite a large price difference. The room we were given was absolutely wonderful without the... More

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See 6 more reviews by Carol S for Lucerne
Nina S, Leiter Gästebetreuung at Grand Hotel National, responded to this review
19 March 2013

Dear Carol S It was a pleasure to welcome you back to the Grand Hotel National. We are happy to hear that you can keep this stay as a good memory as well. Thank you that you took the time to share your experiences here on TripAdvisor. We are looking forward to welcoming you again to the Grand Hotel National.... More

Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 March 2013 via mobile

... But rather something for the more refined. The menu in the hotel restaurant (although with an innovative duck dish & the fish) and the entire style of service are designed to please people woth a certain seniority, which is excellent if that is what youre looking for. Keeping protocol is a sign of sophisticated service, but so is being... More

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Nina S, Leiter Gästebetreuung at Grand Hotel National, responded to this review
19 March 2013

Dear B V Thank you for your nice feedback and that you took the time to share your impressions. We are glad to hear that you have enjoyed our service. At the Grand Hotel National everyone is welcome and our aim is to make every stay a memorable one. We wish you all the best and a colorful springtime. Warm... More

Davis, CA
Top Contributor
92 reviews 92 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 February 2013

This was our fourth time at the hotel and we always get the Jr. Suite with the lake view. No streets on the lakeside of the hotel so it is quiet except for around 5:00 am when all the water birds are waking up so they can be very loud at times. In the summer folks can be right under... More

Was this review helpful? Yes 1
See 3 more reviews by Chiili for Lucerne
Adriana L, Leiter Ă–ffentlichkeitsarbeit at Grand Hotel National, responded to this review
8 February 2013

Dear Chiili We would like to thank you that you took the time to share your experience. It compliments us that you have decided to stay with us again. We appreciate your loyalty. We wish you all the best and look forward to welcoming you again to the Grand Hotel National. Warm regards The Grand Hotel National Team More

Turku, Finland
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 29 January 2013

I also had dinner in Trianon restaurant and found it very good. To start with I had three types of foix gras, as the main course pike-perch with champagne risotto, and as desert I had the whisky ice-cream. All were very tasty and nicely constructed. The service was very friendly and the atmosphere and decoration of the restaurant were nice.... More

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Adriana L, Leiter Ă–ffentlichkeitsarbeit at Grand Hotel National, responded to this review
5 February 2013

Dear Ve8 Thank you for your nice compliments. It is a pleasure for us to ready that you enjoyed your meal and the atmosphere of our restaurant. ¨ It would be a pleasure to welcome you again at the Grand Hotel National! Until then we wish you all the best and a wonderful time in Turku. Warm regards The Grand... More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 28 January 2013

Writing a review for Trianon here as they have no separate page on Trip Advisor, but I simply had to do it anyway as our meal was AMAZING! Probably the best meal of our lives, my husband and I dined here in mid Jan mid-week and like most places during the winter it was relatively quiet but the atmosphere from... More

Was this review helpful? Yes 2
See 2 more reviews by aelliott21921 for Lucerne
Adriana L, Leiter Ă–ffentlichkeitsarbeit at Grand Hotel National, responded to this review
5 February 2013

Dear aelliott21921 Thank you for your compliments and that you took the time to share your memories here on TripAdvisor We are so glad to hear that you had the meal of your live in our Restaurant Trianon. We are looking forward to welcoming you again to the Grand Hotel National and wish you all the best. Warm regards The... More

Lausanne, Switzerland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 29 December 2012

I only stayed there for 1 Night but was lucky to stay in a Junior Suite with view over the Lake side. The Room was absolute stunning as the view on the next Morning. The Service was great, very nice Staff and the Hotel itself is just remarkable. There are a few independent Restaurants in the Hotel so you have... More

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Adriana L, Leiter Ă–ffentlichkeitsarbeit at Grand Hotel National, responded to this review
7 January 2013

Dear Andre W Thank you that you took the time to share your experience on TripAvisor. Nice to hear that you have enjoyed our breakfast and appreciate the home made Pancakes. Your compliments will be forwarded to our team. It would be our great pleasure to welcome you again to the Grand Hotel National and we wish you all the... More

Zurich, Switzerland
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 27 December 2012

Wonderful friendly attentive staff, from the moment we stepped into the hotel, we were afforded excellent care and attention. Waking up on Christmas morning to a beautiful view of the lake and mountains was spectacular after a wonderful nights sleep given there is only a pedestrian walkway on the lakeside. Attention to detail exists throughout from the well furnished rooms... More

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Adriana L, Leiter Ă–ffentlichkeitsarbeit at Grand Hotel National, responded to this review
7 January 2013

Dear adventure 10123 Thank you for your nice feedback here on tripadvisor. We are glad to hear that you have had a good stay with us during the holiday season. We are looking forward to welcoming you again to the Grand Hotel National in the future. All the best for 2013 and our warmest greetings to ZĂĽrich. The Grand Hotel... More

 
 
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Additional Information about Grand Hotel National

Also Known As:
Grand Hotel Lucerne
Address: Haldenstrasse 4, Lucerne CH-6002, Switzerland
Region: Switzerland > Lucerne
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotels in Lucerne
#9 Family Hotels in Lucerne
#10 Luxury Hotels in Lucerne
Price range (per night): RM1,002 - 1,578
Hotel Class:5 star (5*)
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