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All 64 Lucerne hotels

Palace Luzern

5.0 of 5
Haldenstrasse 10, Lucerne CH-6002, Switzerland
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Palace Luzern
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Ranked #3 of 64 hotels in Lucerne
Most recent review
5 of 5 stars Reviewed 12 June 2013
Bhushan-Singh New Delhi, India
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185 reviews from our community

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New Delhi, India
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 12 June 2013

Good Property which is adjacent to Lake Lucerne. The views from the room were superb. I could watch the beauty of the lake & see all activities happening in the lake. At the same time I could also enjoy beautiful view of the mountain. There was a small balcony with the room which had small sitting space & you could... More

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PalaceLuzern, Director of Sales at Palace Luzern, responded to this review
13 June 2013

Dear Bhushan-Singh Thank you very much for your positive feedback. We are happy that you have enjoyed the beautiful view across the lake Lucerne from your balcony. For sure you also observed the unique steamboats, which celebrated "175 years of steamboat navigation" on the lake Lucerne in 2012. In total 5 steamboats belong to the steamboat fleet. We hope to... More

UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 June 2013

We stayed at the Palace Hotel from 27th May to 3rd June and had a wonderful time. Balcony and Lake view room was well worth the additional cost, giving us fantastic views across the lake to the snow capped peaks of the Alps. We had a lovely room with a great big bathroom . The staff were excellent and very... More

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PalaceLuzern, Guest Relations Manager at Palace Luzern, responded to this review
13 June 2013

Dear Traveller2UK Many thanks for your positive review about your stay at the PALACE LUZERN. It is our goal that our guests feel at home, although sometimes they are very far away from home. Did you know that nowhere else in the world the public transport system offers such a compacted coverage as there is here in Switzerland? Over 400... More

Huddersfield
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 9 June 2013

Luxury hotel on the lakeside with fantastic lake and mountain views.. The bedroom was large and comfortable. eating was an excellent experience. They coped with our group of 130 people, which is a feet in itself.

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PalaceLuzern, Host Restaurant Jasper at Palace Luzern, responded to this review
13 June 2013

Dear David S Thank you for your feedback on the rooms as well as on the restaurant. It always makes us very happy to hear that our guests like their room with the magnificent view over the lake. When we have big groups like yours we are always challenged to serve them in an appropriate time frame. We are very... More

Tampa, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 June 2013

The Palace Lucern is a lovely, historic hotel in Lucerne, Switzerland. We stayed at the hotel 3 days in May, 2013. Our room was a Junior Suite facing Lake Lucerne. The views were gorgeous of the lake and mountains. We enjoyed walking the length of the beautiful walkway behind the hotel which led all the way into town. The town... More

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PalaceLuzern, Leiter Gästebetreuung at Palace Luzern, responded to this review
13 June 2013

Dear PAULADAVIS1 We thank you very much for your feedback. The 10-minute stroll along the lake is indeed beautiful, especially when the sun is shining like today and the water of the lake shows its deepest blue, and the mountain range in the background still shows its snowpeaks. We hope to welcome you back to the PALACE LUZERN. Best wishes,... More

Key West, Florida
Top Contributor
91 reviews 91 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 5 June 2013

We stay at the " leading hotels" as well as B&Bs and lower cost quarters. So we ask and expect to receive what we pay for. Stayed here late May. The good. Room with lake view was nice. Check in was also fast and nice. Parking close by . Breakfast was ok. However at $35 for bunch type eating ,... More

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Vienna, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2013

I was at the Palace Hotel in late January. The location was amazing right on the lake but the Hotel quality was 4 star at best. What made my experience average was that on the first night I was given a very small room that was the smallest room I was ever in at a hotel. It was quite disappointing.... More

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PalaceLuzern, Verkaufsleiter at Palace Luzern, responded to this review
3 June 2013

Dear magicdisplay We thank you very much for your feedback and we would like to apologize for your experience at the PALACE LUZERN. Unfortunately you visited us during a busy week at the end of January, therefore we couldn’t offer you as many options regarding to your room change as we would have wished to. We would like to inform... More

San Francisco, California
Top Contributor
141 reviews 141 reviews
138 hotel reviews
Reviews in 113 cities Reviews in 113 cities
205 helpful votes 205 helpful votes
3 of 5 stars Reviewed 28 April 2013

We enjoyed the gorgeous lake views from our hotel patio and the peacefulness of the place. The lounging chairs and room were comfortable. However, we didn't find anything that we wouldn't expect from a 5*...in fact, the rooms could be rated 4* for their rather small size. There was no bidet in the bathroom; the 400+ CHF nightly rate does... More

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See 3 more reviews by heiranig for Lucerne
PalaceLuzern, Front Office Manager at Palace Luzern, responded to this review
30 April 2013

Dear heiranig Thank you very much for your review. We are happy that you enjoyed our wonderful lake view from the room. We understand that the 10 Minute foot walk to the city centre may seem long, but on the other side, our lake view rooms are located directly on the lake, without any disturbing cars in front of the... More

Holland, Michigan
Top Contributor
50 reviews 50 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 19 April 2013

Just a trip for the ladies in the family and we had a blast in Luzerne! This hotel wasn't a disappointment and the staff was very helpful and kind with rooms so comfortable after a day of fun. Very historic city with beautiful cathedrals, shops and bridges. We went shopping in quaint shops and visited the Rolex store which is... More

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See 3 more reviews by Marci B for Lucerne
PalaceLuzern, Leiter Gästebetreuung at Palace Luzern, responded to this review
29 April 2013

Dear Marci B Thank you for your positive review. We agree with you, Luzern is a shopping paradise and we do have great tour guides who show you the secrets of your wonderful city. We hope that you still have fond memories of your "Ladies Trip". We hope to welcoming you soon again. Best regards from Luzern Daniel Friedrich, Head... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2013 via mobile

Palace Luzern not only has great location with some breathtaking views but also outstanding service. The staff was not only courteous but genuinely interested in making you stay comfortable. We stayed their with our kids and the entire family had a great time, overall it was a great experience. I would strongly recommend this hotel to anyone visiting Luzern.

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PalaceLuzern, Leiter Front Office at Palace Luzern, responded to this review
29 April 2013

Dear Manpar14 Thank you very much for your review. It was a pleasure to make you feel at home and to welcome you and your kids. We are looking forward to welcoming you again at the PALACE LUZERN. Best regards, Silva Reuther Front Office Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 April 2013

I stayed here in a deluxe room while on a business trip to Switzerland. The views of the lake were breathtaking, and the room itself was extremely large, especially by European standards, and even had a balcony. Likewise, the service was excellent, with the staff attentive and courteous. Unfortunately, this place is also very, very expensive. Expect to be overcharged... More

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PalaceLuzern, Leiterin Housekeeping at Palace Luzern, responded to this review
29 April 2013

Dear fgalkin Thank you very much for your review. We are delighted, that you enjoyed our beautiful and spacious rooms with lake view and balcony. We understand that the extra charges seem very high to you, but compared to other hotels with the same standard we are still average and at a comparable level. We hope to welcome you again... More

 
 
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Additional Information about Palace Luzern

Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne
Address: Haldenstrasse 10, Lucerne CH-6002, Switzerland
Region: Switzerland > Lucerne
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotels in Lucerne
#4 Business Hotels in Lucerne
#4 Family Hotels in Lucerne
#5 Romantic Hotels in Lucerne
Price range (per night): RM1,008 - 1,938
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Elegant lakefront Hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 
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