We booked this hotel the night before so got a reasonable deal on the room. The toiletries were Millar Harris and lovely. It was Saturday night and at 9 a DJ started to pay a heavy beat house music. This totally spoilt the last 20 minutes of meal downstairs and didn't stop until after 1 in the morning. Our room... More

This is one of the very few hotels in Europe where there really was nothing to fault. There are many reasons why it is a five star hotel. More

This is our kind of hotel. There is no concierge desk or uniformed door staff, rather the hotel is classic boutique with an amazing modern design. We stayed in the Matador room with a nice view overlooking the nearby park and streets and it was fantastic. The room was quite large and the bathroom was very good also. My wife... More

We travelled with friends who, like us, are used to deluxe accommodations. The hotel is located within walking distance (5min) of the train station, which is great if you are in Lucerne on a Sunday when most stores are closed. Other sights are also within walking distance, including the excellent French restaurant brasserie bodu. The hotel did not seem very... More

The service is excellent in this place. We booked the penthouse junior suite (on the top floor- Michelle Pfeiffer room) and were a bit disappointed. It is definitely not worth all that money! The bathroom is tiny and the room has an odd shape (I was expecting a bigger room). The balcony is nice and offers a good view. During... More

I was in Lucerne for 3 nights with my family alongwith 2 other families of my friends. We had an excellent and a pleasant stay at the hotel. The rooms are attractive and well designed. As they proclaim "Every room has a tale to tell", it really made the difference. The hotel is in close proximity to the station. The... More

if you are looking for a modern luxury hotel within easy reach of everything in the city this is the place to stay! high levels of attention to detail, very modern but comfortable rooms and decor, the staff were very friendly and helpful. we didnt have dinner at the hotel but the restaurant looked incredible, thoroughly recommend this hotel!! More

I stayed 1000+ nights in hotels sofar. This is a favourite : spacious rooms, design furniture, dvd player with artmovie dvd in room and movie photo on ceiling, electrical window blinds, candles,... great rooms ! Not much space for storing clothes... Superfriendly and knowledgeable personnel : 5* service and much more (they put warning on my parked car so that... More

What a great experience! I went with my parents (who had already been there before and were so excited to go back), and as the days went by I understood why they were so excited. First of all, the people at the front desk were super nice and helpful, always with a smile and ready to help. Then as we... More