Booked hotel on-line and no problem at all. Requested a room with balcony and view on booking, and that is exactly what I got, although as the hotel in in a side street, the view is a bit of a stretch, but I could see the river! Very friendly and helpful staff, good breakfast included in the price, very fast... More

I was there the last week of feb. 2013. The weather was quite cold in Luzern, but the hotel and its employees have made my stay very good. Friendly and flexibel personnel, great restaurant and service. I will definitely stay there more often!

I've stayed here before, and wasn't disappointed this time either! The hotel is a small little place, about 25 metres from the Wooden Bridge of Lucerne and right on the lakeside. While room views are nothing to write home about, and you do tend to get woekn up by the bells of the nearby church, it makes up for it... More

Actually stayed here December 2011 with husband and 11 year old daughter ( I’ve taken a while to review ....oopsy). Hotel staff were friendly on arrival and room was really lovely although shower was quite small.( you turn the tap off every time you turn around !) Unfortunately we were in a triple room and it was situated on the... More

There are several reasons why the word charming ideally suited to Hotel Zum Weissen Kreuz. The main reason is a picturesque location on the Reuss River in the heart of Old Town. The hotel is very cozy. The room is quite spacious and equipped for your comfort. Free Wi-Fi Internet access. The interior in gentle and calm tones creates an... More

I wouldn't call this a "family" themed hotel by any means, but the hotel was very accommodating towards my 2 1/2 year old, and the rooms (we had a suite) were adequate size and very comfortable. The fireplace was a nice touch. It was small so only held enough wood to burn for 1-2 hours, but they cleaned it each... More

So i was staying there from 7th to 12 of Oct while attending Adventure Travel World Summit. Everything was great, breakfast was big and rich with fresh food and fruits.. Room was comfortable and clean.. Front desk staff was really friendly and willing to help. Must also say thanks for the night shift guy who ware always there while we... More

Location and best value for money in the Luzern region!!! Friendly stuff and modern rooms, calm area but located in the center of the city. All in all the best hotel you can book in!!! I will book this hotel again when visiting the amazing swiss city Luzern :)

Stayed two nights while traveling in Europe, we knew we wanted to stay in the downtown area so we stopped(we did not have any reservations) and walked into Hotel Zum Weissen and asked for rooms(we had stopped at two others but the were full). We were able to get our rooms and as it turned out we were pleasantly surprised.... More