Very disappointed to find that our early booking of a twin and a single had been overbooked and we had the choice of a double (yuck as we are 3 ladies) or two singles with a put-you-up squeezed into one of the singles. Our compensation a bowl with 3pieces of fruit in one of the rooms. Reason given, they did... More

We stayed 3 nights in a twin room. After arriving into Lucerne by train, take the exit to the left of the station. Waldstatterhof is the first hotel you see. A welcome relief after a long train journey. The hotel looks lovely and traditional on the outside but very modern inside. The staff on front reception are absolutely lovely and... More

Excellent hotel next to the train station. Room was clean and very nice. The buffet was good and the Internet was very good. I would stay here again. Highly recommend the hotel. More

A traditional hotel with a modern outlook. The room that we had is newly renovated an although its a bit small but its very clean and very well maintained. The location of this hotel is definitely one of the best as it is just right next to the train station! Thus, it was very convenient when we go on day... More

Super service, lovely room, excellent location. We really enjoyed our 2 night stay. More

An old hotel in the center of Lucerne, close to the railway station, totally renewed with modern style inside. Quiet, even with buzzy cityroad on one side, the rooms were perfectly insulated to avoid noise. Spaciouse rooms, large bathroom, nice colors. Remember to ask for smokefree room, in Switzerland it is still allowed to smoke in the rooms. Nice, modern... More

We booked a business room at CHF 232 per night. The business rooms are the most recently renovated and wi-fi is included and worked well. The room was extremely clean, cheerful and well-designed, and the bathroom, though relatively small, was very stylishly done and had everything you need. There were a lot of well thought through details. Our room had... More

Good modern and clean hotel. It's located next to the train station and near to the chapel bridge and the old town area. Being near to the train station also makes the amenities in the station conveniently available to you - eateries, COOP and retail. Rooms are modern with comfy pillows and beds. I stayed in a room overlooking MacDonalds... More

Location - great location, just right across the train station. Front desk - highly impressive service. Friendly and so helpful. He really took good care of the guest. More