Good points: Positioning - just near the lake, with very nice view. Also, very clean and quieted. Bad points: For a three stars hotel in Swiss and taking into consideration the price we paid for a room, I was expecting more, to be honest. We didn't have a refrigerator or minibar, quite unpleasant. Overall, good in terms of condition but... More

We arrived late and ask for a room. The receptionist was very helpful and kind. He give as free of charge a park authorisation for our car. The room was Clean. Not so big but OK. In the night I was not well and phone at the reception. A security Man organised me a doctor. The night was short but... More

I was really worried about staying in this place after reading the reviews but it was the only free affordable room I could find in town for a short business trip. I must say it wasn't THAT bad. Actually, it wasn't bad at all. The lobby it is not the prettiest one I've seen but decent. The room was really... More

Is this real a hotel... first of all I called to confirm the booking, the person was really unfriendly. Then the hotel is old, the room was smelly and not very "fresh"... AND THE BEST the restaurant of the Hotel, I speak French ... people are suposed to speak French as this is the language in this part of Switzerland... More

the staff has been very rude. moreover the receptionist did not make any effort to clarify a misunderstanding with my parents (68 years old they are not French or English speaker) A real nightmare More

It has been a very sad experience. the receptionist has been very rude with my parents (they are almost seventy years old and they don't speak French neither good english). Moreover the staff threated them not as guest but more as refugees. My parents have been very sad, especially when the receptionist refused to give them some explanation about the... More

WARNING! If you want to be sure to have a room does not book this hotel! I made a reservation for a family of 2 adults and 1 child. At arrival I was informed that the hotel does not have any rooms with 3 beds so I had to pay for an extra room. Of course I refused and after... More