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Chalet Hotel Steinbock

3.0 of 5
Hauptstrasse, Grindelwald 3818, Switzerland
Hotel amenities
Chalet Hotel Steinbock
Ranked #8 of 15 Grindelwald B&B and Inns
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29 reviews from our community

    Trip type
Traveller rating
    13
    9
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    1
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Date Rating
Brentwood
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 February 2013

We are frequent visitors to Grindelwald and although we have never stayed in the hotel the restaurant is fantastic. In the peak season (we always travel Feb half term or over Christmas) booking is best as it gets busy. On our last trip for a week visited this restaurant 3 times. In our opinion their pizzas are better than Onkle... More

Was this review helpful? Yes 1
Ypcbeam, Inhaber at Chalet Hotel Steinbock, responded to this review
21 March 2013

Dear guests of our restaurant. Thank you so much for your wonderful review. We are so happy to read, that you are regular guests of ours and that you are already planning to come back soon. Your advice, to make a reservation to be sure to get a table, is certainly very helpful for all those who so far have... More

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 January 2013

We were on holiday in December 2012 and what a lovely hotel to stay in. The owners and staff are friendly and were always willing to help. We can recommend this hotel at any time and would personally like to thank the owners especially Jackie for making our stay so memorable. The best lasagne eaten at the hotels restuarant.

Was this review helpful? Yes 1
Ypcbeam, Inhaber at Chalet Hotel Steinbock, responded to this review
21 March 2013

Dear Steinbock guests from South Africa, you are absolutely right, Grindelwald is a paradise in the snow and this in an unique mountain scenery. And our small chalet style hotel is for sure a very cosy place, right at the bottom station of the First gondola. We, the Ponzio family, would like to thank you so much for having chosen... More

Hobart, Australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 August 2012 via mobile

Nicely appointed hotel with friendly staff made for a great stay. They spit roast a pig fairly regularly and that is an Interesting meal (just the once, it's a bit on the high side like all food in Swiss holliday villages.). Being a bit beyond the commercial district made for a quieter stay. Bus stop right outside and after you... More

Was this review helpful? Yes 1
Ypcbeam, Inhaber at Chalet Hotel Steinbock, responded to this review
21 March 2013

Dear Steinbock guests from Australia, thank you for having spent a few days with us. As I (Jackie) am Australian too, it is always a special pleasure to welcome guests from back home, especially taking in consideration, how far apart the two countries are. Hoping that you will visit us again one day, we remain with best regards. Jackie and... More

Newport Beach, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 August 2012

Our stay at the Chalet Hotel Steinbock was equisite. The location could not have been more perfect and the staff and the food superb. It is most beautiful village you will ever visit and the local shops and restaurants remind me of the old days. It is truly a "must stay" when considering a trip to Switzerland.

Was this review helpful? Yes 1
See 2 more reviews by jeffrey v for Grindelwald
Ypcbeam, Inhaber at Chalet Hotel Steinbock, responded to this review
21 March 2013

Dear Steinbock guests from California. Many thanks for your wonderful review and for having chosen the Steinbock for your stay in Grindelwald. Grindelwald is a naturally grown village. It was a farmer village before the first tourists started to come about 150 years ago. It has almost no modern buildings, most houses are in the very traditional chalet style. The... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 26 July 2012

We stayed at the hotel this month and were gobsmacked by the terrible customer service, bad attitude of staff and the amount of flies in this hotel. On our arrival, which was late afternoon, there was no-one at reception, which we soon realised was a regular occurrence. The only staff around were restaurant staff who just ignored us and when... More

Was this review helpful? Yes 1
Ypcbeam, Owner at Chalet Hotel Steinbock, responded to this review
31 July 2012

Dear Steinbock guests. We are really very sorry for what happened to you in our small budget hotel Steinbock. This summer is pretty wet and therefore flies are entering the bulding whereever a door or a window is open. By the way, we are not the only hotel/restaurant with that problem. We had several experts taking a look at the... More

Sudbury, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 11 July 2012

Hotel Steinbock in the centre of Grindelwald, Switzerland. We were camping and the heavens opened in biblical style so we needed a posh camping place,ie a hotel. Not cheap at 90 Swiss francs per person per night plus tax and B'fast. Room was fine, good view of the Eiger through the rain and at the front. Room good size but... More

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See 3 more reviews by Brianandnikki for Grindelwald
Ypcbeam, Owner at Chalet Hotel Steinbock, responded to this review
31 July 2012

Dear Steinbock guest. thank you for your stay in our hotel. We are sorry to hear, that you would not return. CHF 90.- might be expensive for you now. Our rate in Swiss Francs,was even higher 10 years ago, but at that time the Swiss Franc was not so strong. Your currency, only 3 years ago was 2.25 to the... More

A TripAdvisor Member
4 of 5 stars Reviewed 18 April 2012

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Ypcbeam, Owner at Chalet Hotel Steinbock, responded to this review
31 July 2012

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rainb0wtraveler
Top Contributor
111 reviews 111 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 14 December 2011

The rooms were clean and comfortable, restaurant food was decent, and the breakfast buffet in the morning was a bit on the sparse side. The wifi signal was weak and inconsistent. They provide a vat of water to boil your eggs in the morning - great for being able to make soft or hard boiled eggs! Cheese served in the... More

Was this review helpful? Yes 1
See 2 more reviews by rainb0wtraveler for Grindelwald
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review
25 January 2012

Dear guest of the Chalet Hotel Steinbock Grindelwald. Thank you for having chosen our hotel for your stay in Grindelwald. Before the winter season starts, the resort is very quiet, our hotel one of the few open. There were not many guests when you stayed with us and it is therefore very difficult to offer a bigger breakfast buffet. A... More

Oregon
Top Contributor
55 reviews 55 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 16 September 2011

Hotel Steinbock is in a perfect central location in Grindelwald. A 5 minute walk takes you to the main shopping area, to the First Gondola and the train station. The rooms are clean, comfortable and modern. The restaurant was the best food we had in all of our Switzerland journey's. Ponzia and the entire wait staff provided excellent service and... More

Was this review helpful? Yes 1
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review
3 October 2011

Dear Steinbock guest. Thank you very much for having chosen the Steinbock for yoru stay in Grindelwald. Many thanks for your wonderful review. We are very happy, that you wrote a review, as happy guests hardly ever do, unhappy ones however almost always. We wish you all the best and hope, that you will return soon again. with best regards.... More

Wales
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 24 August 2011

Disappointing experience considering all the good reviews about the staff in this hotel. Travelled with my Dad who is approaching 90. Essential he has disabled facilities available when travelling. E-mailed hotel regarding such a room well in advance of staying and phoned twice before giving credit card details. I was assured in writing and verbally a disabled room was available... More

Was this review helpful? Yes 2
Urs-Beat, Owner at Chalet Hotel Steinbock, responded to this review
3 October 2011

Dear Sir. We fully understand your disappointment. The Steinbock, our very small chalet hotel has got only one room, that is suitable for people in a wheelchair. Unfortunately, where people work, mistakes are made and our secretary that very day did not read the correspondence well enough, something that should not happen, but here we are, it did. We are... More

 
 
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Additional Information about Chalet Hotel Steinbock

Also Known As:
Chalet Hotel Steinbock Grindelwald, Switzerland - Jungfrau
Address: Hauptstrasse, Grindelwald 3818, Switzerland
Region: Switzerland > Bernese Oberland > Jungfrau Region > Grindelwald
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant
Hotel Style:
Ranked #8 of 15 B&Bs / Inns in Grindelwald
Price range (per night): RM452 - 798
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Chalet Hotel Steinbock is a beautiful wooden chalet, right in the centre of Grindelwald, just next to the first gondola (skiing area in winter, hiking paradise in the summer). The Steinbock was mentioned in books in 1700, but was completely rebuilt in 1991. It is famous for its restaurant - the most popular restaurant in town - with Italian and Swiss cuisine. The restaurant is famous for the huge steaks, the great pizzas, the excellent liver, to just name a few dishes. ... more   less 
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Chalet Hotel Steinbock
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