While the staff were great and friendly it was not what we researched on the internet. the room we were given for the family was rather a dormintary and was not what the picture on the internet showed, the location is good for interlaken but again not what the impression is on the internet. the hotel is clean but is... More

Friendliness and cleanliness are very good. However, when I returned at 11 p.m. the door was closed and even when ringing, I had to wait several minutes until someone arrived. The other experiences with staff and service were fine. The atmosphere as well as the rooms are focused on older and disabled people - the Artos is designed as a... More

We chose this hotel, using Tripadvisor, due to its facilities for disabled travellers, as my father has MS, and is now fully wheel chair bound. The location is almost in between the two stations, and lovely short walk to the centre, though the hotel has a bus stop outside the door, and the buses are free if you use the... More

We stayed here for two nights, in a 2-bedroom suite. The larger room had a typical continental 'double' bed (2 twins pushed together), the smaller a single bed and a couch. Each room had a small television and a balcony overlooking the courtyard. There was in-floor heating. The entry foyer had an armoire. The bathroom had double sinks and a... More

I was booked into this hotel by the tourist information centre in Bern station. It is in a quiet residential area, about 10 minutes' walk from Interlaken Ost (East) station. It is a modern building with a slightly institutional feel, which reminded me of something like a field-trip centre. I soon discovered why - it is an old people's home... More