My wife and I thoroughly enjoyed seven nights at the Hotel Reine Victoria in February 2013. We loved everything about the Reine Victoria! We enjoyed dealing with the highly competent, multi-lingual front desk staff (for whom nothing was too much trouble). We enjoyed breakfast and dinner in the dining room. We relaxed in our spacious room with a large ante-room... More

I went to St.Moritz for skiing,and looked for a hotel conveniently close to the slopes.Reine Victoria is close enough and it really looks nice and shiny with a huge lobby,a music room and a theater, The rooms,alas,are less than basic-as if they really kept the victorian spirit-tiny bathroom,no bathtub,no space on the sink or nearby to put your facecream oranything... More

We were looking forward to our trip to Saint Moritz and the Reine Victoria. However, the afternoon before we were scheduled to head there, my husband broke his clavicle skiing in Davos. We called the hotel to try to cancel as we wanted to head back home immediately but they refused. Since we had booked through Booking.com, we called Booking... More

Arrival & check-in Upon arrival, friendly and helpful staff immediately takes care of your luggage. You may need a bit of patience during check in, due to old-fashioned paperwork routines. In reality most of the staff speaks Italian, but when you ask if somebody speaks French (or any other current language), they go through great lengths trying to accommodate. Parking... More

We are now waiting for the truck to take us to the garage to defrost our engine. €450 for a problem that could have been so easily prevented if we had been informed by the hotel staff the night before. Apparently this happens all the time so why don't they tell you???!!! But the hotel is nice, our room was... More

an old hotel need to be refurnished but good service acceptable food good location for skiers. The serice was more than good, animation team nice. not a bad value for the money and St. Moritz prices. The room was big nice bathrom, cleaning should be better and at least change the carpets.

Yesterday I got back from a 3 days short winter holiday in St. Moritz which would have been perfect had we chosen to stay elsewhere. We made a bad choice. Mea Culpa. Yet we did our research before making our reservations. Even though this hotel had mixed reviews, its online pictures were very alluring and the fact that it has... More

My parents stayed here over the Christmas holidays from 24th Dec to 28th Dec. It was not cheap, being that it's St Moritz but it was absolutely the worse hotel in Europe! It is far from a 4*, more like a 1*. Whilst the infrastructure and proportions of the hotel and its rooms in the lobby are very grand, the... More

My wife and I carefully read the reviews here before we booked our ski vacation for December 2012-January 2013. We were a bit concerned by some of the comments we had read, but we had stopped by the hotel during the summer, and liked the look of it, and were also frankly attracted by the price, so we decided to... More