The hotel is close to the train station but you have to walk over busy streets to get there. The staff was very friendly and helpful. The room was nice with a very small TV and bathroom. We booked a non smoking room but the room smelled of smoke (even with the windows open). Our room did not face the... More

There were no family rooms available, so we had to take two double rooms. The location is a reasonably long walk from the city center. The hotel itself is basic, and a little dark. It is located on a busy street. Parking was difficult to access. We had a VW Passat estate, and I found it difficult to enter and... More

This is an unpretentious, family run hotel, used by many local people when in town or when relatives are over. Very friendly and helpful desk staff, and friendly cleaning staff as well. One of the best aspects is its location: literally a 2 minute walk from the main railway station that serves Milano, Zurich, Basel and Lucerne, and also very... More

Situated near the main rail station this hotel was on a busy road and so could be noisy at times. Our rooms were very clean although somewhat lacking in sockets and information. The breakfast was brought to your table and suggested the hotel were trying to limit waste. There are some decent places to eat nearby but, word of warning,... More

Medium quality rooms. Cleanliness OK. Relatively poor selection of food at breakfast. Not a great location, but not far from railway station. More

Attending an international meeting at Lugano's Palazzo conference center that consumed all local and nearby hotels, Hotel Besso was one of 2 remaining options that were within walking distance of the meeting (i.e. actually in Lugano). Perhaps the biggest pluses are it's convenient location just next to the train station and free WiFi. (To get to the town, just cross... More

What I liked: 1) location very close to train station; 2) good affordable pizza restaurant across the street; 3) room had giant balcony (and some view of the lake). What I didn't like: 1) too expensive for what you get. 2) if you are arriving by train with luggage, beware that you will have to haul it uphill and by... More

This place suited our needs for several reasons. It was close to the train station and was not too expensive. The staff was very helpful and all spoke English. I'm not sure about the previous comment regarding the adapter as our room had two plugs - one Swiss and one European and I had no problem. They provided a hair... More

The most positive thing about Besso is its location. Its very close to the Lugano railway station. But thats its most negative aspect too. Most of the rooms faces a very busy street and the sound of vehicles will haunt you throughout the night. So if you are someone who is sensitive to sound, this may not be a good... More