We (3 adults) stayed at this hotel over the Christmas 2009 period and our Christmas holiday was spoiled by the hotel experience.
The hotel had absolutely no festive atmosphere whatsoever. The restaurant and bar staff were just plain unhelpful, unfriendly, rude and uninterested in you the customer. There is absolutely no grasp of customer service about the hotel at all....
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- Comfort Inn Lausanne
- Comfort Hotel Lausanne
