Baur Au Lac has excellent team; they always smile, helpful, warm and welcoming. They do their best to make our stay smooth and pleasant. It’s a pity they didn’t have badges with the names so I could thank them personally. The room was good, but a little noisy at night, I expected it to be calm because the hotel is... More

Stayed here many times over the years . Always top service , lots of atmosphere and good restaurants and bar . A jr suite facing the canal is prefferd , regular rooms are on the small side . Location is perfect , close to lake, shopping and business. More

What a dissapointment for the Spring to arrive and a chance to sit and enjoy lunch on the terrace of the renowned Baur au Lac hotel unfortunatley that as far as it goes , the service as always is excellant but the menu is very boring and does not seem to meet the requests of most of the guest, I... More

A 3-hour perfect lunch in the Pavillon Restaurant with two business associates on a day visit to Zurich. This is not the place if you want a lively atmosphere - there were only 8 other diners - but you're not rushed, you can hear each other talk and the atmosphere is one of total calmness. Beautiful displays of flowers, too.... More

Luxury, tradition, location - you get the best for the price that you pay for the room in this historic hotel. We were particularly impressed by the room design: the colours, the furniture, the marble in the bathroom, everything is very elegant and balanced. All the facilities are extremely well maintained, and the staff is very friendly and professional. I... More

I had a great stay here when in Zurich on business. This hotel really seems to do everything right -- the rooms are very elegant and comfortable, the staff is very attentive, and the location is great. Expensive but I would not hesitate to stay here again. More

I was looking for someplace special to stay for this holiday to be a romantic getaway as well as a city break, a hotel with old-fashioned European grand hotel charm, and Baur au Lac turned out to be perfect! The decor, the look and feel of the hotel, the service and attitude of staff were all exceptional! Very good quality... More

I stayed for my 6th wedding anniversary and the hotel was perfect for this kind of special occasion. The suite was very comfortable & functional. I have asked the concierge to arrange flowers and champagne before the arrival and they have done a great job. When my wife entered the suite, she was so impressed. The concierge staff from the... More

If you can afford the price this hotel is an amazing experience. Perfectly located on the shore of the lake, Zurich's business district is small enough so that it's all in walking distance. My favourite moment was watching the concierge conduct 5 conversations in five minutes in flawless German, French, Italian and English switching effortlessly back and forth. Tey'll spoil... More