I booked this room via points and expected to be given a room on a low floor, twin beds instead of a king sized bed, etc. I WAS WRONG. I arrived late where I received a warm welcome at reception incl. an explanation of the hotel and the amenities. I was rewarded with a large standard room on the 4... More

I stayed here with a friend in late April 2012. Two nights. The room was pleasant and very clean and modern. The hotel staff were friendly and helpful. My only criticism is that the free wifi signal in the lobby was too weak. This hotel isn't cheap but nothing is in Zurich. All in all, I would say it was... More

The pictures don't do the hotel justice. It is near the lake and the street that it's located on is a mix of residential (beautiful architecture) and business (modern Swiss architecture). The rooms are very spacious, clean and the balcony is a huge plus. I think the pictures really don't do this place justice, I found this comparable in comfort... More

I have stayed at thie hotel a few times. In fact I travel to Zurich evry week, so I know how expensive hotels are and I also know about the lamentable service that is offered in some of these places. The Sheraton is convieniently located at Stockerstrasse, near the hip shops, bars and restaurants. It even overlook the Hyatt (before... More

This hotel is fine, but it is the sort of hotel that could be anywhere. Generic decor, boring lobby. The restaurant was fine for breakfast. The concierge/desk clerk only had one restaurant recomendation, and that was the Movenpick around the corner. And the desk clerk ("The only inefficient person in Switzerland") misdirected us to the Alte Stadt, was constantly confused... More

I have stayed here numerous times of the last couple of years. The Hotel has undergone a needed refurbishment in 2009 and has turned out rather nice, with warm, nutral colours and up to date furnishings. I stayed in an Executive Room which was very comfortable, good size with a very nice modern bathroom. I am not a big fan... More

ARRIVAL: Zurich is a medium city with a very cosmopolitan ambience, but to be able to enjoy it then it's much better to be near to the city centre because surroundings are too residential, still the very city center has mostly overpriced hotels, in Sheraton Neues Schloss I found the balanced solution, it is a 5min walk to the main... More

I was very impressed by the Sheraton Neues Schloss, having decided to stay there with my wife and two children because the necessary Starwood points seemed fair given how exorbitantly priced Zurich hotels are and because of its convenient location. Well, the location was even better than I had realized, adjacent to the lakefront, seven minutes from the flagship Sprungli... More

We are SPG Gold travelers and were disappointed that we did not get upgraded as the standard room is very small even for Europe. We were told because the property is very small with only 60 rooms they have no upgrades available. We didn't even make the SPG floor. We have always been upgraded at every SPG hotel we have... More