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All 123 Zurich hotels »

Senator Hotel

4.0 of 5
Heinrichstrasse 254 / 256, Zurich 8005, Switzerland
Hotel amenities
Senator Hotel
Ranked #99 of 123 hotels in Zurich
3.0 of 5 stars 130 Reviews
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130 reviews from our community

    Trip type
Traveller rating
    9
    43
    47
    19
    12
Date Rating
Zurich
1 review
4 of 5 stars Reviewed 8 May 2012

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Fassbind, Guest Relations Manager at Senator Hotel, responded to this review
10 May 2012

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Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2012

Senator Hotel is a great hotel for those who have a limited budget but still want comfort and a clean room. It's location is near Hardbrücke where there are many pubs and restaurants. Also there are several (5?) lines of trams going right by, with only a few minutes to Haubtbahnhof and Bahnhofstrasse. You never have to wait more than... More

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Fassbind, Guest Relations Manager at Senator Hotel, responded to this review
10 May 2012

Dears, we are happy that you enjoyed your stay in our hotel. It's very important for us, that our clients feel well and we are pleased to help as long we are able to. They are 3 tram lines from Escherwyss Platz and a lot of trains going from the Bahnhof Hardbrücke. We wish you all the best and take... More

Bucuresti, Bucuresti, Romania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 26 April 2012

I was there for 2 nights in a weekend coming back from a business trip and found the hotel better than the one i was for the business. The girls at the reception were very nice and helpful, it's true that the room was a little bit small but other than that it was vrey pleasant. Good restaurants close to... More

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See 2 more reviews by Miruna Elena B for Zurich
Fassbind, Guest Relations Manager at Senator Hotel, responded to this review
1 May 2012

Dear Miruna Elena Thank you very much, we are happy that you enjoyed your time in our hotel! We hope to welcome you again in the future and wish you all the best. Take care, Mara More

Frankfurt, Germany
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 April 2012

Located close to Hardbrucke station, so can be reached easily from airport or central station. The breakfast is quite expansive. The hotel offers nice touches like slippers too. The bed is quite confortable so have always had a good sleep whevever i stayed here. Off late i have seen this hotel for a much lower price 150 CHF range compared... More

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Fassbind, Guest Relations Manager at Senator Hotel, responded to this review
26 April 2012

Dear Sir, Sir Madame Thank you very much to be one of our regular guests. We did change our price politic last year (like you though) We work with daily rates now like the airlines do. Every day we offer the best rate we can, on our website where you're able to check the rates and book at the best... More

Paris
2 reviews
4 of 5 stars Reviewed 13 April 2012

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Fassbind, Guest Relations Manager at Senator Hotel, responded to this review
18 April 2012

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Stuttgart, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

We had unexpected problems with our transportation to Zurich and had to re-plan our route. I contacted the hotel one day before the planned arrival asking if it was possible to postpone the booking. This was not possible and we had to pay the full price for the night even when not staying at the hotel. However, at the same... More

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Eric Fassbind, Owner at Senator Hotel, responded to this review
16 April 2012

Dear Client, Thank you for your comment. Please note that booking done directly through our reception or our Website can be cancelled free of charge until the day prior your arrival. It's also there that you will find the best rates. If you book through an online channel or an agency, you have to cancel through the channel where you... More

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1 of 5 stars Reviewed 21 February 2012
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person found this review helpful

Stayed on two separate occasions, the service desk was terrible - due to their errors they phoned at night to ask to move rooms, and even asked a colleague to get out the hotel! Directed to wrong rooms at wrong rate. Held my luggage at ransom. Checking out took 2 hours because they lost all emails / booking (both times... More

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Fassbind, Leiter Öffentlichkeitsarbeit at Senator Hotel, responded to this review
30 March 2012

Dear Sir, We are really sorry, that you did not had a nice time in our hotel. I do not know your case now as I don't know your name, so it's difficult for me to comment it. I can just say that we are all human, and do mistakes is a natural thing. Of course we are allways motivaded... More

Greece
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

This is not a 4 star hotel. The room was too small,so small that it wasn't able to walk simultaneously me and my husband in the space between the bed and the wall. We had put the suitccase in front of the bed and then we had to jumb upon it to cross the room. The whole room had an... More

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Eric Fassbind, Owner at Senator Hotel, responded to this review
20 March 2012

Dear Client The trend in the swiss hotel scene is to get away from the packaging intensive soap to liquid soap fixed in the shower or bath tub. The senator is not an exception. For environmental reason and to cope with the new environmental norms, we have stopped giving packaged soap for the shower. We had new staff at the... More

Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 25 December 2011
3
people found this review helpful

In my view this hotel barely deserves two stars but they advertize themselves as a four star hotel. Every detail of the hotel was done with the aim of saving money, the beds, the room, the bathroom, etc. all of them are of a spartan nature, small rooms and small bathrooms but big rates. I will never ever go back... More

Was this review helpful? Yes
Eric Fassbind, Owner at Senator Hotel, responded to this review
20 March 2012

Dear Client, I feel very bad about your comment and wanted to give you two ansers : In Switzerland, the star are given by the Swiss Hotel Association. The hotel Senator was evaluated in Fall 2011 and received the 4 stars standard. Unlike other contries in Europe, the swiss scale ranges from 1 to 5 stars superior. 4 Stars means... More

Ridgefield, CT
Top Contributor
153 reviews 153 reviews
Reviews in 65 cities Reviews in 65 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

This is a rather small hotel on the outskirts of the city of zurich. As a result the rates are not as high as the city and several trams run directly into the city from just around the corner. The area where the hotel is situated has some nice restaurants, lots of bars and a very nice train viaduct that... More

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See 10 more reviews by larkenRidgefield_CT for Zurich
Eric Fassbind, Owner at Senator Hotel, responded to this review
20 March 2012

Dear client, Thank you for your kind report. Here some additionnal information about the route to downtown : There is a super fast metro connection from the hotel. The train stop close to the Senator is called Zürich-Hardbrücke. From there metro-trains take 8 Minutes to the airport (Zürich Airport), 2 minutes to the central railwaystation (Zürich HB) and approx 6... More

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Additional Information about Senator Hotel

  • Senator Hotel zürich
Address: Heinrichstrasse 254 / 256, Zurich 8005, Switzerland
Price range (per night):* RM336 - 930

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Senator Hotel
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