Stayed there for 3 days, and, it was disappointing.I don't consider that there is any value for money for this hotel.Having stayed there some years ago, I found a kind of decline.. The rooms are of average size, the bathroom is separated-shower and toilet facilities, there was not a toilet cover-so very disgusting,no toiletries, only soap cases attached to the... More

Spent 2 nights here on a business trip. I must say that this hotel (especially the rooms) have seen better days. "Grand" the rooms are not, very old fashioned and in desperate need of modernisation. Having said that, the room was clean, comfortable, and spacious. Breakfast was buffet style and there was lots to choose from, hot or cold. Location... More

Very friendly reception staff. Explaining just enough. Restaurant staff is also very friendly. Food is quite ok. Would have been nice to have homemade fries. Good value for money and easy to reach. WiFi without password and for free. Good bar.

When entering the assigned room it was immediately clear that this room was not equipped with the three beds for which we had booked. After phoning reception and a little wait we were assigned to a “suite” with 3 beds in one room and 2 sofas in the other room. It was immediately clear that on at least one bed... More

Stayed here on business because nothing else was available. Place is gross. Very dirty... you won't want to walk on the carpet with your bare feet. The toilet looked and smelled like it hadn't been cleaned in a month. But, the location is great... easy walking to the square with many cafes and restaurants.

Old grandeur, room is big enough, nice view, but well... it's Heerlen.... Missed shampoo, shower in the bathtub. Beds are nice though.

It was not very bad in beautiful Heerlen. But, the first night was a nightmare. At 3 o'clock in the morning I woke up with tears in my eyes because of the cold. I called the reception and complained about the heating. She offered a new room. I had to walk about 15 minutes to the main building. I moved... More

Arriving sunday night, the window at the room was open, so the room temp was freecing. The sanitary facilities are out of date, as it's impossible to take a shower without experiencing water pulsating from HOT to cold continuously. The doors are not isolated with regards to sound, nor is the window towards the street. Therefore, if you cant sleep,... More

We had 3 rooms for one night on a Saturday night. We had two doubles and a triple. For the price it was a good rate considering we were near Brunssum Saturday am then were going to Snow World Sunday. The property is nice, clean, and easy to find. We got a rate that included breakfast. Parking is an extra... More